Onsite Specialist Gallup interview
prep
1. what activities I was on the football team (captain my senior year), I rowed crew for a year, and I
were you in- was also involved in the Latin club
volved in in high
school?
2. what was your ac- I would say being accepted into Michigan State, and knowing that all the hard work
complishment in that I had put in for those four years was going to be paying ott at a fantastic 4
high school? year college.
3. define profes- Professionalism to me means conducting yourself in a manner that is appropriate
sionalism? and beneficial to the company you are representing at all times, especially under
diflcult or challenging circumstances.
4. what do you think I think customer services means putting the customer and their needs first while
customer service maintaining a professional attitude and having not only a good base of knowledge
means? on the task at hand, but ettective problem solving and communication skills as well
to convey information to the customer.
5. Have you ever When I was first hired at Paycom my manager was out on maternity leave for the
faced adversity? first four months, and there was supposed to be a replacement filling in for her
Explain on site but there was a mix up and they never showed. So instead of having the
traditional onboarding experience into the company, I had to learn how to do
almost everything on my own or with the help of my teammates. It made me more
resourceful, and it made me more willing to ask for help when I needed it.
6. what are three - being more patient with myself
things you could - being more tidy in my personal life
work on? - being more disciplined with daily tasks
7. why do you want I want to move to Saint Louis to become an Onsite Specialist for Stryker, that is
to move to Saint what attracts me to this position- secondarily my sister and my brother in law who
Louis? what at- I am both very close with right now live in Saint Louis and I am excited about the
possibility of living down the road from them.
1/7
, Onsite Specialist Gallup interview
prep
tracts you to this
city or state?
8. What do you
know about the
Onsite Division?
9. If you have 2 or 3 in situations that have 2 or more competing tasks that are all of equal importance,
priorities that are I usually complete the task that is due first, and make my way down the list.
all super impor-
tant, how do you
prioritize which
one comes first?
10. name a prob- At Paycom I had a client that mistakenly ACHed money to Paycom in order to
lem you had to process payroll instead of wiring it, and so their employees never got direct deposit
solve and how on that Friday. She called me freaking out, and after she explained the situation I
you solved it was able to ask around and find out that she could cut manual paper checks that
morning so that her employees got paid out on time still, and I on my end could
input and then void manual checks with the appropriate amounts in their system,
so that their year to dates in our system stayed up to date. Everyone got paid on
time, and the tax information stayed current.
11. When you are When I am faced with a problem, the first thing I do is try and brainstorm a solution;
faced with a and then I make an action plan or checklist complete with steps needed in order
problem, what do to achieve that end result. And then I complete each step until I have solved the
you do? problem.
12. how do you I list as many pros and cons of the situation in a short amount of time that I can
weigh the pros think of, and if there are way more cons than pros or if the impact of that decision
and the cons be- I feel will be negative, I don't do it.
fore making a de-
cision?
2/7
prep
1. what activities I was on the football team (captain my senior year), I rowed crew for a year, and I
were you in- was also involved in the Latin club
volved in in high
school?
2. what was your ac- I would say being accepted into Michigan State, and knowing that all the hard work
complishment in that I had put in for those four years was going to be paying ott at a fantastic 4
high school? year college.
3. define profes- Professionalism to me means conducting yourself in a manner that is appropriate
sionalism? and beneficial to the company you are representing at all times, especially under
diflcult or challenging circumstances.
4. what do you think I think customer services means putting the customer and their needs first while
customer service maintaining a professional attitude and having not only a good base of knowledge
means? on the task at hand, but ettective problem solving and communication skills as well
to convey information to the customer.
5. Have you ever When I was first hired at Paycom my manager was out on maternity leave for the
faced adversity? first four months, and there was supposed to be a replacement filling in for her
Explain on site but there was a mix up and they never showed. So instead of having the
traditional onboarding experience into the company, I had to learn how to do
almost everything on my own or with the help of my teammates. It made me more
resourceful, and it made me more willing to ask for help when I needed it.
6. what are three - being more patient with myself
things you could - being more tidy in my personal life
work on? - being more disciplined with daily tasks
7. why do you want I want to move to Saint Louis to become an Onsite Specialist for Stryker, that is
to move to Saint what attracts me to this position- secondarily my sister and my brother in law who
Louis? what at- I am both very close with right now live in Saint Louis and I am excited about the
possibility of living down the road from them.
1/7
, Onsite Specialist Gallup interview
prep
tracts you to this
city or state?
8. What do you
know about the
Onsite Division?
9. If you have 2 or 3 in situations that have 2 or more competing tasks that are all of equal importance,
priorities that are I usually complete the task that is due first, and make my way down the list.
all super impor-
tant, how do you
prioritize which
one comes first?
10. name a prob- At Paycom I had a client that mistakenly ACHed money to Paycom in order to
lem you had to process payroll instead of wiring it, and so their employees never got direct deposit
solve and how on that Friday. She called me freaking out, and after she explained the situation I
you solved it was able to ask around and find out that she could cut manual paper checks that
morning so that her employees got paid out on time still, and I on my end could
input and then void manual checks with the appropriate amounts in their system,
so that their year to dates in our system stayed up to date. Everyone got paid on
time, and the tax information stayed current.
11. When you are When I am faced with a problem, the first thing I do is try and brainstorm a solution;
faced with a and then I make an action plan or checklist complete with steps needed in order
problem, what do to achieve that end result. And then I complete each step until I have solved the
you do? problem.
12. how do you I list as many pros and cons of the situation in a short amount of time that I can
weigh the pros think of, and if there are way more cons than pros or if the impact of that decision
and the cons be- I feel will be negative, I don't do it.
fore making a de-
cision?
2/7
