SHRM CERTIFICATION EXAM REVIEW
What kind of culture includes intangibles like beliefs, attitudes, and values? - Answer -
Implicit
What should be considered prior to terminating a long-term employee who has been
previously successful? - Answer -Transfer
What is the primary reason to develop workforce diversity programs? - Answer -
Increase productivity
What are the five compensable factors? - Answer -SEWRS (supervision, effort, working
conditions, responsibility, skills)
What financial benefit does an employer reap in providing incentive pay rather than an
increase in base pay? - Answer -Does not add to the salary burden
What are work stoppages that are neither sanctioned nor stimulated by a union? -
Answer -Wildcat
What concept holds that an organization operates within a complex environment
affected by and affecting different interests? - Answer -Stakeholder theory
What principle provides that employees should be treated fairly, given clear
expectations, and provided an opportunity to defend themselves for a dischargeable
offense? - Answer -Due process
The evaluation level of learning marks changes in what? - Answer -Knowledge
What time period(s)' needs are addressed in an organizational needs assessment? -
Answer -Present and future
What is the best way to increase confidence in stakeholders regarding business
continuity and disaster recovery? - Answer -Training (drilling)
Why would you want to perform benefits needs assessment? - Answer -It is key to
attracting and retaining talent
What key determination must be made prior to outsourcing a function? - Answer -If it is
a core competency.
What is the capacity to recognize, interpret, and behaviorally adapt to different global
mindsets and customs? - Answer -Cultural Intelligence
What might you do prior to initiating a major, sweeping, controversial change initiative? -
Answer -Pilot program or focus group
, When considering a RIF (reduction in force), what offer might be made? - Answer -To
volunteer
These provide leader with high-level, real-time metrics often configurable to make
correlations with strategic goals clear. - Answer -Dashboards
What is revealed when leaders see a danger but decide not to address it? - Answer -
Risk Tolerance
What leadership theory suggests that group performance depends on the situation
favorableness which in turn is based on leader-member relations, task structure, and
position power? - Answer -Contingency (Fiedler)
What must be shown to upper management in order to make a good business case? -
Answer -Impact on strategic goals
What is the best argument in favor of any efforts to increase employee retention? -
Answer -Turnover and talent shortages affect performance
What kind of global industrial relationship allows labor relationship to be managed
entirely by the local subsidiary? - Answer -Hands off
What legal doctrine says employers are responsible for the discriminatory acts of their
employees? - Answer -Vicarious liability
What tool would help HR identify its own effectiveness in mitigating risks from
employment-related legal actions? - Answer -HR audit
According to the Immigration Reform and Control Act, what two things must an
employer check for when hiring? - Answer -Identify and right to work
What law defines a "mass layoff" as a non-plant closing during which 500 ftes (full time
employees) or 33% of an active workforce of 50 or more employees are laid off in a 30-
day period? - Answer -WARN (Worker Adjustment and Retraining Notification Act. 60
days notice if possible)
What strategy primarily emphasizes the organization's needs when considering an
employee's career path? - Answer -Career management
What budgeting method categorizes according to enterprise activities as opposed to
standard departments? - Answer -Activity-based
What is the role of HR when conducting an investigatory interview? - Answer -Risk
manager for the organization
What kind of culture includes intangibles like beliefs, attitudes, and values? - Answer -
Implicit
What should be considered prior to terminating a long-term employee who has been
previously successful? - Answer -Transfer
What is the primary reason to develop workforce diversity programs? - Answer -
Increase productivity
What are the five compensable factors? - Answer -SEWRS (supervision, effort, working
conditions, responsibility, skills)
What financial benefit does an employer reap in providing incentive pay rather than an
increase in base pay? - Answer -Does not add to the salary burden
What are work stoppages that are neither sanctioned nor stimulated by a union? -
Answer -Wildcat
What concept holds that an organization operates within a complex environment
affected by and affecting different interests? - Answer -Stakeholder theory
What principle provides that employees should be treated fairly, given clear
expectations, and provided an opportunity to defend themselves for a dischargeable
offense? - Answer -Due process
The evaluation level of learning marks changes in what? - Answer -Knowledge
What time period(s)' needs are addressed in an organizational needs assessment? -
Answer -Present and future
What is the best way to increase confidence in stakeholders regarding business
continuity and disaster recovery? - Answer -Training (drilling)
Why would you want to perform benefits needs assessment? - Answer -It is key to
attracting and retaining talent
What key determination must be made prior to outsourcing a function? - Answer -If it is
a core competency.
What is the capacity to recognize, interpret, and behaviorally adapt to different global
mindsets and customs? - Answer -Cultural Intelligence
What might you do prior to initiating a major, sweeping, controversial change initiative? -
Answer -Pilot program or focus group
, When considering a RIF (reduction in force), what offer might be made? - Answer -To
volunteer
These provide leader with high-level, real-time metrics often configurable to make
correlations with strategic goals clear. - Answer -Dashboards
What is revealed when leaders see a danger but decide not to address it? - Answer -
Risk Tolerance
What leadership theory suggests that group performance depends on the situation
favorableness which in turn is based on leader-member relations, task structure, and
position power? - Answer -Contingency (Fiedler)
What must be shown to upper management in order to make a good business case? -
Answer -Impact on strategic goals
What is the best argument in favor of any efforts to increase employee retention? -
Answer -Turnover and talent shortages affect performance
What kind of global industrial relationship allows labor relationship to be managed
entirely by the local subsidiary? - Answer -Hands off
What legal doctrine says employers are responsible for the discriminatory acts of their
employees? - Answer -Vicarious liability
What tool would help HR identify its own effectiveness in mitigating risks from
employment-related legal actions? - Answer -HR audit
According to the Immigration Reform and Control Act, what two things must an
employer check for when hiring? - Answer -Identify and right to work
What law defines a "mass layoff" as a non-plant closing during which 500 ftes (full time
employees) or 33% of an active workforce of 50 or more employees are laid off in a 30-
day period? - Answer -WARN (Worker Adjustment and Retraining Notification Act. 60
days notice if possible)
What strategy primarily emphasizes the organization's needs when considering an
employee's career path? - Answer -Career management
What budgeting method categorizes according to enterprise activities as opposed to
standard departments? - Answer -Activity-based
What is the role of HR when conducting an investigatory interview? - Answer -Risk
manager for the organization
