CASE STUDY SOLUTION
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SYNOPSIS
Since its beginning in 2018, Jane Win LLC (Jane Win Jewelry), a nimble and lean start-up selling amulet
jewellery pieces, had seen immediate success. From the company’s inception, its founder, Jane Winchester
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Paradis, assessed the advantages and disadvantages of an expansion strategy. Paradis also assessed the
viability of expanding beyond amulet pieces to achieve substantial growth. Although the young company
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already enjoyed strong brand recognition and offered a meaningful unique selling proposition (USP), there
were still many questions about the company’s next steps, including which growth strategy would be the
most suitable. Did the company have the resources and skilled management team necessary to adequately
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support and monitor its growth? What legal and financial issues must Paradis consider? What marketing
and operational issues were the company likely to encounter during expansion?
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OBJECTIVES
• Analyze a company’s key success factors and challenges to determine whether it is suitable for expansion.
• Identify which aspects of the company require intellectual property protection.
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,ASSIGNMENT QUESTIONS
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Marketing and Strategy
1. What are some of the common operational and supply-chain challenges that businesses face when they diversify?
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2. What were Jane Win Jewelry’s core competencies? What were the sources of its USP? Using the information
provided in this case, conduct a five-Cs (company, customers, context, competition, collaborators) or a
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strengths, weaknesses, opportunities, and strengths (SWOT) analysis for Jane Win Jewelry.
3. In early 2023, what were Paradis’s priorities in continuing to grow Jane Win Jewelry? Should Paradis
focus on addressing challenges, pursuing opportunities, or both? (Students may wish to consider
marketing, operations and production, and sustainability, among other potential areas of focus.)
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4. Jane Win Jewelry grew rapidly as a self-funded entity. If Jane Win Jewelry had outside funding, could
it double or triple its growth? What would this look like? What would the value of the company be in
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each scenario, and what would it mean to the owners if their ownership were diluted?
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Entrepreneurship and Law
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5. What were the strategic financial and legal reasons to establish Jane Win Jewelry as an LLC? Why did
Paradis bootstrap the venture?
6. Why did Paradis decide to change the name of the jewellery line from Jane Winchester? Discuss the
pros and cons of changing a company’s name once it has been established.
7. Why did Jane Win Jewelry not pursue legal action when its products were duped by a well-known retail
chain? Discuss the strategy employed to deal with this issue and its ultimate result.
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ANALYSIS
Marketing and Strategy
1. What are some of the common operational and supply-chain challenges that businesses face
when they diversify?
Ask students to list some of the most common operational and supply-chain challenges that businesses face
when they diversify. Students should be able to answer this question based on their prior knowledge of operations
and supply-chain management. While their answers may not be specific to the jewellery industry or Jane Win
Jewelry, students should be able to list a few common challenges that businesses face when they diversify.
Most company’s want to diversify because the more choices a company has, the less vulnerable it is to
disruptions. But diversification can also increase a company’s risk because it now has to deal with more
suppliers, and each additional supplier in the supply-chain becomes a new potential point of failure that can
adversely affect the business. In other words, there are more opportunities for something to go wrong.
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,3. In early 2023, what were Paradis’s priorities in continuing to grow Jane Win Jewelry? Should
Paradis focus on addressing challenges, pursuing opportunities, or both? (Students may wish
to consider marketing, operations and production, and sustainability, among other potential
areas of focus.)
. Jane Win Jewelry received several benefits from being a
modernizer in an opaque, fragmented industry. write “challenges” and
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“opportunities” on flip charts or whiteboards throughout the classroom and encourage students to share
their thoughts on each.
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Priorities
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One immediate priority for Paradis was to grow the business. She could do this by continuing to get the
word out to as many influencers and marketers as possible.
As mentioned in the case, Jane Win Jewelry’s strong focus on quality, design integrity, and consistency of
experience (e.g., ease of ordering and timely delivery of product), as well as its newly cemented brand
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identity and its insistence on taking care of its employees and customers, were critical factors in the
company’s rapid growth.
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Addressing Challenges
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, EXHIBIT -1: SWOT ANALYSIS OF JANE WIN JEWELRY
Strengths Weaknesses
• Small and nimble (and can therefore act fast) • Narrowly defined target market
• • Primarily young customers
• • to its
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• • for older
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• High cash flow •
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• Can shop by positive attributes (i.e., joy, love,
peace)
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Opportunities Threats
• Small and nimble (and can therefore act fast) • Fragmented competition
• • Less expensive options
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• to •
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• focused on
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• Doing pop-up shops in select cities
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• •
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The Case Solution Starts From page 6