Exam 2: NU131 /
NU 131
, Communication - CORRECT ANSWERS-And interaction between two or more people
what is the communication process? - CORRECT ANSWERS-message sender method
receiver an feedback
message - CORRECT ANSWERS-Expression or thought
sender - CORRECT ANSWERS-a person who transmits a message
method - CORRECT ANSWERS-The way the message was sent
receiver - CORRECT ANSWERS-interprets message
One-way communication - CORRECT ANSWERS-Send her controls the situation by
telling the receiver what to do
Two-way communication - CORRECT ANSWERS-there is feedback or discussion
verbal communication - CORRECT ANSWERS-expressed in words
nonverbal communication - CORRECT ANSWERS-physical appearance, facial
expression, just yours, I contact, tone of voice, touch, and silence
Re-stating - CORRECT ANSWERS-Repeating in a slightly different way
Clarifying - CORRECT ANSWERS-The process of making sure you have understood
the meaning of what was said
Reflecting - CORRECT ANSWERS-Repeating in your own words what you think was
said.
Summarizing - CORRECT ANSWERS-Retelling the main ideas of a text in your own
words.
Minimal encouraging - CORRECT ANSWERS-sounds or words that encourage the
sender to continue with the message
Remaining silent - CORRECT ANSWERS-can encourage the sender to continue
Validating - CORRECT ANSWERS-Asking questions related to the original statement
why - CORRECT ANSWERS-Another way of saying no
false reassurance - CORRECT ANSWERS-what you say in your reassurance may not
be true
NU 131
, Communication - CORRECT ANSWERS-And interaction between two or more people
what is the communication process? - CORRECT ANSWERS-message sender method
receiver an feedback
message - CORRECT ANSWERS-Expression or thought
sender - CORRECT ANSWERS-a person who transmits a message
method - CORRECT ANSWERS-The way the message was sent
receiver - CORRECT ANSWERS-interprets message
One-way communication - CORRECT ANSWERS-Send her controls the situation by
telling the receiver what to do
Two-way communication - CORRECT ANSWERS-there is feedback or discussion
verbal communication - CORRECT ANSWERS-expressed in words
nonverbal communication - CORRECT ANSWERS-physical appearance, facial
expression, just yours, I contact, tone of voice, touch, and silence
Re-stating - CORRECT ANSWERS-Repeating in a slightly different way
Clarifying - CORRECT ANSWERS-The process of making sure you have understood
the meaning of what was said
Reflecting - CORRECT ANSWERS-Repeating in your own words what you think was
said.
Summarizing - CORRECT ANSWERS-Retelling the main ideas of a text in your own
words.
Minimal encouraging - CORRECT ANSWERS-sounds or words that encourage the
sender to continue with the message
Remaining silent - CORRECT ANSWERS-can encourage the sender to continue
Validating - CORRECT ANSWERS-Asking questions related to the original statement
why - CORRECT ANSWERS-Another way of saying no
false reassurance - CORRECT ANSWERS-what you say in your reassurance may not
be true
