Fear Free Shelters - Module 4a
Comprehensive Questions
(Frequently Tested) with
Verified Answers Graded A+
Which of the following are cornerstones to the Fear Free program? - Answer: All of the above
True or False: Nonverbal communication is important because if our attitude and body language
do not match our own words, our communication will not be effective - Answer: True
Open-ended questions are most helpful for: - Answer: Gathering specific information
Empathic statements let the other person know that we understand their concerns and are
willing to work with them. An example of an empathic statement is: - Answer: "I can see how
hard it is to make this decision to bring Charlie here."
An emotional medical record can be used to:
A. Capture information specific to a particular pet regarding their triggers for FAS and frustration
B. record techniques that have worked best to minimize an animal's FAS and frustration
C. Record an animal's preference for treats
D. record interactions that an animal enjoys - Answer: All of the above
Comprehensive Questions
(Frequently Tested) with
Verified Answers Graded A+
Which of the following are cornerstones to the Fear Free program? - Answer: All of the above
True or False: Nonverbal communication is important because if our attitude and body language
do not match our own words, our communication will not be effective - Answer: True
Open-ended questions are most helpful for: - Answer: Gathering specific information
Empathic statements let the other person know that we understand their concerns and are
willing to work with them. An example of an empathic statement is: - Answer: "I can see how
hard it is to make this decision to bring Charlie here."
An emotional medical record can be used to:
A. Capture information specific to a particular pet regarding their triggers for FAS and frustration
B. record techniques that have worked best to minimize an animal's FAS and frustration
C. Record an animal's preference for treats
D. record interactions that an animal enjoys - Answer: All of the above
