TTEC Knowledge Check Questions and Answers with solutions 2025/2026
.
1. Connecticut's Medicaid programs are called c.) HUSKY
__________?
a.) Labrador
b.) Qualified Health Programs
c.) HUSKY
d.) Impact
2. The application and eligibility system shared by Access d.) HIX Health and the
Department of Social Services is known by the acronym ____________.
a.) MMIS
b.) Sim/Sam
c.) EDI
d.) HIX
3. True or False? True
Access Health CT offers increased opportunity for consumers
to receive subsidized quality healthcare coverage.
4. True or False? False. Open
Enrollment is only
Open Enrollment continues all year. available from
November 1st to
December 15th
(unless extended to
January 15th)
, TTEC Knowledge Check Questions and Answers with solutions 2025/2026
.
5. True of False?
True
Access Health CT Customer Service resolves consumer
issues that Call Center Representatives are not able to resolve.
6. Qualified Health Plans are provided by which of the c.) ConnectiCare
following insurance companies?
a.) Aetna
b.) United
c.) ConnectiCare
d.) CIGNA
7. Which of the following are among the services that DSS f.) All of the above
delivers?
a.) Health care coverage
b.) Long term care support
c.) Food and economic aid
d.) Employment services
e.) Social work
f.) All of the above
8. True or False? True.
Premium for QHP can differ by county.
9. True or False? True
DSS Benefits Centers are designed to handle all eligibility
questions, including change reporting, application/renewal
statuses, and benefit/program information.
.
1. Connecticut's Medicaid programs are called c.) HUSKY
__________?
a.) Labrador
b.) Qualified Health Programs
c.) HUSKY
d.) Impact
2. The application and eligibility system shared by Access d.) HIX Health and the
Department of Social Services is known by the acronym ____________.
a.) MMIS
b.) Sim/Sam
c.) EDI
d.) HIX
3. True or False? True
Access Health CT offers increased opportunity for consumers
to receive subsidized quality healthcare coverage.
4. True or False? False. Open
Enrollment is only
Open Enrollment continues all year. available from
November 1st to
December 15th
(unless extended to
January 15th)
, TTEC Knowledge Check Questions and Answers with solutions 2025/2026
.
5. True of False?
True
Access Health CT Customer Service resolves consumer
issues that Call Center Representatives are not able to resolve.
6. Qualified Health Plans are provided by which of the c.) ConnectiCare
following insurance companies?
a.) Aetna
b.) United
c.) ConnectiCare
d.) CIGNA
7. Which of the following are among the services that DSS f.) All of the above
delivers?
a.) Health care coverage
b.) Long term care support
c.) Food and economic aid
d.) Employment services
e.) Social work
f.) All of the above
8. True or False? True.
Premium for QHP can differ by county.
9. True or False? True
DSS Benefits Centers are designed to handle all eligibility
questions, including change reporting, application/renewal
statuses, and benefit/program information.
