Nurs 2320 Final Questions With Complete Solutions
What are the stages of conflict?
A) Frustration, Conceptualization, Interaction, Resolution
B) Frustration, Conceptualization, Action, Resolution
C) Conceptualization, Frustration, Interaction, Outcomes
D) Frustration, Conceptualization, Action, Outcomes D
_________________ is a not-for-profit entity that evaluates the
functioning of a hospital making unannounced site visits. This
organization focuses on outcomes and nurses' roles related to the
________________ process. Correct Answers The Joint
Commission, accreditation
8.3 years have gone by, and Jerusha is retiring. She recommends
that Randi apply for her position as Acute Services Director.
Randi is a strong contender for the position from what she's
heard in "the rumor mill." What source of power does Randi
most likely have that makes her a strong contender?
A) Information power, because Randi has "the dirt" on just
about everyone
B) Expert power, because Randi has her MSN
C) Connection power, because of her relationship with Jerusha
and those Jerusha has introduced her to
,D) Position power, because Randi is already a nurse manager
Correct Answers C
According to Hoffart, how do ethics relate to effective
leadership? Select all that apply.
a) Leaders rely on ethical principles to guide decisions
b) Formal leaders practice and role model high ethical standards
c) Ethical integrity is a core element of all types of leadership
d) The Joint Commission scores organizations, in part, of ethical
practices
e) The Institutes of Medicine identified lack of ethics as a root
cause for poor quality nursing Correct Answers A, B, C
According to Murphy-Ruocco, which of the following are
factors that play a role in a nurse's ability to delegate
effectively? Select all that apply.
A) Demographic area
B) Employment area
C) Nurse's educational level
D) Unit culture
E) State practice acts
F) Administrative expectations
G) Leadership style
H) Clinical experience
I) Self-confidence
J) UNP's role
,K) Nurse manager's educational level Correct Answers A, B,
C, E, G, H, I
Ai arrives on the unit for orientation. Over the next few days,
she opens up about her experience feeling caught between two
cultures—her parents' more traditional Chinese culture and the
more dominant American culture Ai experienced away from
home. Sue, one of Ai's preceptors, asserts "I'm not sure why you
feel stuck, honey. Certainly, your parents came here for a reason
—America is better. I'm not saying we're perfect, but even your
parents saw that our way of life is better, or they wouldn't have
come."
What is the term to describe Ai's feelings of being stuck between
two cultures and the term to describe Sue's assertion that the
American way of life is better?
A) Ethnocentrism, cultural competence
B) Cultural marginality, ethnocentrism
C) Cultural marginality, cultural imposition
D) Cultural imposition, cultural marginality Correct Answers
B
Ai has been on the unit for 6 months now. She has been
welcomed and her insights and unique perspectives as a Chinese
American have added much to the unit. She noticed that African
American female patients tend to re-hospitalize more often and
more quickly than other patients and asked at a staff meeting
why this occurs. Which of the following explanations is most
accurate?
, A) "Black women just don't care as much about their health as
other people," replied Sue.
B) "I don't think they come back or experience anything worse
than other people. I bet if we actually counted
readmissions, we wouldn't see a difference," claimed Bobby, a
night nurse on the unit.
C) "African Americans and other minorities experience lower
quality health care, poor provider-patient relationships, barriers
to care, treatment that may not be evidence-based, and provider
bias, among other things. It isn't something our patients are
doing, but Correct Answers C
Barbara shows up on time, follows through on her work, and
honors her word. She encourages her team members to
participate in the tuition reimbursement offered at their hospital
so they can further their education. Correct Answers Authentic
Ben goes to his office every day and rarely goes on the unit. He
does not much interact with the nurses he supervises, spending
time instead writing schedules and attending meetings. When
crises occur on the unit, though—like a recent suicide attempt—
he got involved in a Root Cause Analysis. Correct Answers
Laissez-faire
Bobby is a nurse at Mesa Vista Residential Treatment Center
(RTC). He is responsible for 80 adolescents taking their
medications every day. Bobby knows that the state in which
Mesa Vista operates allows for the observation of self-
administration of medication for residents in an RTC. It also
What are the stages of conflict?
A) Frustration, Conceptualization, Interaction, Resolution
B) Frustration, Conceptualization, Action, Resolution
C) Conceptualization, Frustration, Interaction, Outcomes
D) Frustration, Conceptualization, Action, Outcomes D
_________________ is a not-for-profit entity that evaluates the
functioning of a hospital making unannounced site visits. This
organization focuses on outcomes and nurses' roles related to the
________________ process. Correct Answers The Joint
Commission, accreditation
8.3 years have gone by, and Jerusha is retiring. She recommends
that Randi apply for her position as Acute Services Director.
Randi is a strong contender for the position from what she's
heard in "the rumor mill." What source of power does Randi
most likely have that makes her a strong contender?
A) Information power, because Randi has "the dirt" on just
about everyone
B) Expert power, because Randi has her MSN
C) Connection power, because of her relationship with Jerusha
and those Jerusha has introduced her to
,D) Position power, because Randi is already a nurse manager
Correct Answers C
According to Hoffart, how do ethics relate to effective
leadership? Select all that apply.
a) Leaders rely on ethical principles to guide decisions
b) Formal leaders practice and role model high ethical standards
c) Ethical integrity is a core element of all types of leadership
d) The Joint Commission scores organizations, in part, of ethical
practices
e) The Institutes of Medicine identified lack of ethics as a root
cause for poor quality nursing Correct Answers A, B, C
According to Murphy-Ruocco, which of the following are
factors that play a role in a nurse's ability to delegate
effectively? Select all that apply.
A) Demographic area
B) Employment area
C) Nurse's educational level
D) Unit culture
E) State practice acts
F) Administrative expectations
G) Leadership style
H) Clinical experience
I) Self-confidence
J) UNP's role
,K) Nurse manager's educational level Correct Answers A, B,
C, E, G, H, I
Ai arrives on the unit for orientation. Over the next few days,
she opens up about her experience feeling caught between two
cultures—her parents' more traditional Chinese culture and the
more dominant American culture Ai experienced away from
home. Sue, one of Ai's preceptors, asserts "I'm not sure why you
feel stuck, honey. Certainly, your parents came here for a reason
—America is better. I'm not saying we're perfect, but even your
parents saw that our way of life is better, or they wouldn't have
come."
What is the term to describe Ai's feelings of being stuck between
two cultures and the term to describe Sue's assertion that the
American way of life is better?
A) Ethnocentrism, cultural competence
B) Cultural marginality, ethnocentrism
C) Cultural marginality, cultural imposition
D) Cultural imposition, cultural marginality Correct Answers
B
Ai has been on the unit for 6 months now. She has been
welcomed and her insights and unique perspectives as a Chinese
American have added much to the unit. She noticed that African
American female patients tend to re-hospitalize more often and
more quickly than other patients and asked at a staff meeting
why this occurs. Which of the following explanations is most
accurate?
, A) "Black women just don't care as much about their health as
other people," replied Sue.
B) "I don't think they come back or experience anything worse
than other people. I bet if we actually counted
readmissions, we wouldn't see a difference," claimed Bobby, a
night nurse on the unit.
C) "African Americans and other minorities experience lower
quality health care, poor provider-patient relationships, barriers
to care, treatment that may not be evidence-based, and provider
bias, among other things. It isn't something our patients are
doing, but Correct Answers C
Barbara shows up on time, follows through on her work, and
honors her word. She encourages her team members to
participate in the tuition reimbursement offered at their hospital
so they can further their education. Correct Answers Authentic
Ben goes to his office every day and rarely goes on the unit. He
does not much interact with the nurses he supervises, spending
time instead writing schedules and attending meetings. When
crises occur on the unit, though—like a recent suicide attempt—
he got involved in a Root Cause Analysis. Correct Answers
Laissez-faire
Bobby is a nurse at Mesa Vista Residential Treatment Center
(RTC). He is responsible for 80 adolescents taking their
medications every day. Bobby knows that the state in which
Mesa Vista operates allows for the observation of self-
administration of medication for residents in an RTC. It also
