Management - Accurate answers directing individuals to achieve organizational goals in an
efficient and effective manner
Organizing - Accurate answers is the process of arranging personnel and physical resources to carry
out plans and accomplish goals and objectives
Leading - Accurate answers is motivating others to perform various tasks that will contribute to the
accomplishment of goals and objectives
Planning - Accurate answers is the process of preparing for the future by setting goals and
objectives and developing courses of action for accomplishing them
Controlling - Accurate answers is the process by which managers determine how the quality and
the quantity of departmental systems and services can be improved, whether goals and objectives are
being accomplished, whether operations are consistent with plans, and whether officers follow
departmental polices and procedures.
Chain of Command - Accurate answers pyramidal structure that demonstrates the organization of
the police.. The higher the position, the greater the power, authority, and influence.
Classical principles - Accurate answers rules governing a bureaucracy including specialization of
work, assigning of departmental systems and services can be improved, whether goals and objectives
are being accomplished, whether operations are consistent with plans, and whether officers follow
departmental policies and procedures
Paramilitary model - Accurate answers emphasized a legalistic approach and authoritarian
managerial practices intended to control officer's behavior to improve crime control and lessen corrupt
practices
Systems theory - Accurate answers all parts of a system (organization) are interrelated and
dependent on one another
Contingency theory - Accurate answers based on open-systems theory and recognizes that there
are many internal and external factors that influence organizational behavior
Total quality management (TQM) - Accurate answers developed in japan and emphasizes "quality
control" techniques
Organizational design - Accurate answers concerned with the formal patterns of arrangements and
relationships developed by police management to link people together to accomplish organizational
goals
, centralization - Accurate answers retention of authority and decision making by the top levels of a
police department
decentralization - Accurate answers organizations with flat structures tend to use this wherein
authority and decision making are delegated to lower organizational levels as a mechanism to control
their activities
generalists - Accurate answers a police officer who performs a variety of activities, some of which
could be assigned to a specialist
broken-windows theory - Accurate answers the theory is based on a hypothesis that when low
levels of disorder and deviance are not held in check, then more serious types of crime are likely to
follow
Zero-tolerance policing - Accurate answers a strategy in which officers "aggressively" target minor
crime to send a signal that such behavior will not be tolerated
Compstat - Accurate answers an acronym for "compare statistics" that was developed as a process
that utilizes current crime data to analyze crime patterns and to respond quickly with "appropriate"
resources and crime strategies
Police legitimacy - Accurate answers can be defined as the public's confidence in the police as fair
and equitable
procedural justice - Accurate answers refers to being treated fairly by the police when acting under
authority of the criminal law
goals - Accurate answers general statements of long-term purpose
National Incident-Based Reporting System (NIBRS) - Accurate answers the FBI's redesign of the
UCR program, which helps improve the quantity, quality, and accuracy of the crime offense statistics.
Disorder index - Accurate answers A UCR-like index used to standardize police calls for service
(loud music, noisy juveniles, public nuisances). Over time, this index would provide police with an
understanding of community concerns and priorities and be able to draw comparisons with other
communities
Public Information Officer (PIO) - Accurate answers An officer who is responsible for managing the
police department's public image, disseminating information, and interacting with the media
Police paramilitary units (PPUs) - Accurate answers generic term for units that have traditionally
been known as SWAT (special weapons and tactics) teams or special response teams
Organizational change - Accurate answers occurs when an organization adopts new ideas or
behaviors
Balance of power - Accurate answers the autonomy, authority, power or status of groups or units
compared with each other within an organization or committee
efficient and effective manner
Organizing - Accurate answers is the process of arranging personnel and physical resources to carry
out plans and accomplish goals and objectives
Leading - Accurate answers is motivating others to perform various tasks that will contribute to the
accomplishment of goals and objectives
Planning - Accurate answers is the process of preparing for the future by setting goals and
objectives and developing courses of action for accomplishing them
Controlling - Accurate answers is the process by which managers determine how the quality and
the quantity of departmental systems and services can be improved, whether goals and objectives are
being accomplished, whether operations are consistent with plans, and whether officers follow
departmental polices and procedures.
Chain of Command - Accurate answers pyramidal structure that demonstrates the organization of
the police.. The higher the position, the greater the power, authority, and influence.
Classical principles - Accurate answers rules governing a bureaucracy including specialization of
work, assigning of departmental systems and services can be improved, whether goals and objectives
are being accomplished, whether operations are consistent with plans, and whether officers follow
departmental policies and procedures
Paramilitary model - Accurate answers emphasized a legalistic approach and authoritarian
managerial practices intended to control officer's behavior to improve crime control and lessen corrupt
practices
Systems theory - Accurate answers all parts of a system (organization) are interrelated and
dependent on one another
Contingency theory - Accurate answers based on open-systems theory and recognizes that there
are many internal and external factors that influence organizational behavior
Total quality management (TQM) - Accurate answers developed in japan and emphasizes "quality
control" techniques
Organizational design - Accurate answers concerned with the formal patterns of arrangements and
relationships developed by police management to link people together to accomplish organizational
goals
, centralization - Accurate answers retention of authority and decision making by the top levels of a
police department
decentralization - Accurate answers organizations with flat structures tend to use this wherein
authority and decision making are delegated to lower organizational levels as a mechanism to control
their activities
generalists - Accurate answers a police officer who performs a variety of activities, some of which
could be assigned to a specialist
broken-windows theory - Accurate answers the theory is based on a hypothesis that when low
levels of disorder and deviance are not held in check, then more serious types of crime are likely to
follow
Zero-tolerance policing - Accurate answers a strategy in which officers "aggressively" target minor
crime to send a signal that such behavior will not be tolerated
Compstat - Accurate answers an acronym for "compare statistics" that was developed as a process
that utilizes current crime data to analyze crime patterns and to respond quickly with "appropriate"
resources and crime strategies
Police legitimacy - Accurate answers can be defined as the public's confidence in the police as fair
and equitable
procedural justice - Accurate answers refers to being treated fairly by the police when acting under
authority of the criminal law
goals - Accurate answers general statements of long-term purpose
National Incident-Based Reporting System (NIBRS) - Accurate answers the FBI's redesign of the
UCR program, which helps improve the quantity, quality, and accuracy of the crime offense statistics.
Disorder index - Accurate answers A UCR-like index used to standardize police calls for service
(loud music, noisy juveniles, public nuisances). Over time, this index would provide police with an
understanding of community concerns and priorities and be able to draw comparisons with other
communities
Public Information Officer (PIO) - Accurate answers An officer who is responsible for managing the
police department's public image, disseminating information, and interacting with the media
Police paramilitary units (PPUs) - Accurate answers generic term for units that have traditionally
been known as SWAT (special weapons and tactics) teams or special response teams
Organizational change - Accurate answers occurs when an organization adopts new ideas or
behaviors
Balance of power - Accurate answers the autonomy, authority, power or status of groups or units
compared with each other within an organization or committee
