TEST BANK FOR
Human Resource Management 6CE Sandra Steen, Raymond Andrew Noe, John R. Hollenbeck,
Barry Gerhart, Patrick M. Wright
Chapter 1-11Answers are at the End of Each Chapter
Chapter 1
N
Student name:
1) Managers and economists traditionally have seen human resource management as a source of
value to their organizations.
U
⊚ true
⊚ false
R
2) The concept of "human resource management" implies that employees are interchangeable,
easily replaced assets that should be managed like any other physical asset.
SE
⊚ true
⊚ false
3) No two human resource departments will have precisely the same roles and responsibilities.
⊚ true
D
⊚ false
O
4) Recruitment refers to the process by which an organization selects applicants with the right
knowledge, skills, and abilities to help the organization achieve its goals.
⊚ true
⊚ false
C
5) Performance management requires that employee activities and outputs match the
S
individual's goals.
⊚ true
⊚ false
Version 1 3
,6) Important decisions in planning pay and benefits include how much to offer employees in
salary or wages, as opposed to bonuses, commissions, and other performance-related pay.
⊚ true
⊚ false
7) The shift to self-service requires HR to spend more time on day-to-day transactional tasks.
⊚ true
N
⊚ false
8) Compliance with laws and regulations is not an HR responsibility, but rather the sole
U
responsibility of managers within the organization.
⊚ true
⊚ false
R
9) HR is increasingly becoming a purely administrative function.
SE
⊚ true
⊚ false
10) As part of its strategic role, one of the key contributions HR can make is to engage in
evidence-based HRM.
D
⊚ true
⊚ false
O
11) Canada underperforms the United States with respect to productivity.
⊚ true
⊚ false
C
12) HRM should have a significant role in carrying out a merger or acquisition.
S
⊚ true
⊚ false
Version 1 4
,13) Non-traditional workers e.g. contractors and temporary workers, currently represent more
than 50 percent of the workforce, and this percentage is expected to increase significantly.
⊚ true
⊚ false
14) Setting up a business enterprise in another country (e.g. building a factory in China) is called
outsourcing.
N
⊚ true
⊚ false
U
15) Recent surveys indicate that the general public and managers do not have positive
perceptions of the ethical conduct of businesses.
⊚ true
R
⊚ false
SE
16) HR activities are carried out exclusively by HR specialists in small organizations.
⊚ true
⊚ false
17) Canada's labour force is aging.
D
⊚ true
⊚ false
O
18) Mobile devices are increasingly being used to access HR processes, information, and
collaborative tools.
⊚ true
C
⊚ false
S
Version 1 5
, 19) Asdadtypedofdresource,dhumandcapitaldrefersdto:
A) thedwages,dbenefits,danddotherdcostsdincurreddindsupportdofdHRdfunctionsdwithindando
rganization.
B) executivedtalentdwithindandorganization.
C) thedtax-deferreddvaluedofdandemployee'sdpensiondplan.
D) employeedcharacteristicsdthatdcandadddeconomicdvaluedtodthedorganization.
E) substitutesdfordphysicaldassets.
N
20) Humandcapitaldrefersdtodandorganization'sdemployeesddescribeddindtermsdofdalldofdthedf
ollowing,dEXCEPT?
A) Profitability
U
B) Training
C) Relationships
D) Intelligence
R
E) Experience
SE
21) Whendandorganizationdisdbetterdthandcompetitorsdatdsomething,danddcandholddthatdadvantagedo
verdadsustaineddperioddofdtime,ditdisdsaiddtodhaveda:
A) differentiateddfocus.
B) sustainabledcompetitivedadvantage.
C) coredcompetency.
D) low-costdcompetitivedadvantage.
D
E) absolutedadvantage.
O
22) Indthedcontextdofdhumandresources,dEXdrepresents:
A) Experiencedlevel
B) Emotionaldintelligence
C) Employeedengagement
C
D) Employeedexperience
E) Employeedexpectations
S
Version 1 6
Human Resource Management 6CE Sandra Steen, Raymond Andrew Noe, John R. Hollenbeck,
Barry Gerhart, Patrick M. Wright
Chapter 1-11Answers are at the End of Each Chapter
Chapter 1
N
Student name:
1) Managers and economists traditionally have seen human resource management as a source of
value to their organizations.
U
⊚ true
⊚ false
R
2) The concept of "human resource management" implies that employees are interchangeable,
easily replaced assets that should be managed like any other physical asset.
SE
⊚ true
⊚ false
3) No two human resource departments will have precisely the same roles and responsibilities.
⊚ true
D
⊚ false
O
4) Recruitment refers to the process by which an organization selects applicants with the right
knowledge, skills, and abilities to help the organization achieve its goals.
⊚ true
⊚ false
C
5) Performance management requires that employee activities and outputs match the
S
individual's goals.
⊚ true
⊚ false
Version 1 3
,6) Important decisions in planning pay and benefits include how much to offer employees in
salary or wages, as opposed to bonuses, commissions, and other performance-related pay.
⊚ true
⊚ false
7) The shift to self-service requires HR to spend more time on day-to-day transactional tasks.
⊚ true
N
⊚ false
8) Compliance with laws and regulations is not an HR responsibility, but rather the sole
U
responsibility of managers within the organization.
⊚ true
⊚ false
R
9) HR is increasingly becoming a purely administrative function.
SE
⊚ true
⊚ false
10) As part of its strategic role, one of the key contributions HR can make is to engage in
evidence-based HRM.
D
⊚ true
⊚ false
O
11) Canada underperforms the United States with respect to productivity.
⊚ true
⊚ false
C
12) HRM should have a significant role in carrying out a merger or acquisition.
S
⊚ true
⊚ false
Version 1 4
,13) Non-traditional workers e.g. contractors and temporary workers, currently represent more
than 50 percent of the workforce, and this percentage is expected to increase significantly.
⊚ true
⊚ false
14) Setting up a business enterprise in another country (e.g. building a factory in China) is called
outsourcing.
N
⊚ true
⊚ false
U
15) Recent surveys indicate that the general public and managers do not have positive
perceptions of the ethical conduct of businesses.
⊚ true
R
⊚ false
SE
16) HR activities are carried out exclusively by HR specialists in small organizations.
⊚ true
⊚ false
17) Canada's labour force is aging.
D
⊚ true
⊚ false
O
18) Mobile devices are increasingly being used to access HR processes, information, and
collaborative tools.
⊚ true
C
⊚ false
S
Version 1 5
, 19) Asdadtypedofdresource,dhumandcapitaldrefersdto:
A) thedwages,dbenefits,danddotherdcostsdincurreddindsupportdofdHRdfunctionsdwithindando
rganization.
B) executivedtalentdwithindandorganization.
C) thedtax-deferreddvaluedofdandemployee'sdpensiondplan.
D) employeedcharacteristicsdthatdcandadddeconomicdvaluedtodthedorganization.
E) substitutesdfordphysicaldassets.
N
20) Humandcapitaldrefersdtodandorganization'sdemployeesddescribeddindtermsdofdalldofdthedf
ollowing,dEXCEPT?
A) Profitability
U
B) Training
C) Relationships
D) Intelligence
R
E) Experience
SE
21) Whendandorganizationdisdbetterdthandcompetitorsdatdsomething,danddcandholddthatdadvantagedo
verdadsustaineddperioddofdtime,ditdisdsaiddtodhaveda:
A) differentiateddfocus.
B) sustainabledcompetitivedadvantage.
C) coredcompetency.
D) low-costdcompetitivedadvantage.
D
E) absolutedadvantage.
O
22) Indthedcontextdofdhumandresources,dEXdrepresents:
A) Experiencedlevel
B) Emotionaldintelligence
C) Employeedengagement
C
D) Employeedexperience
E) Employeedexpectations
S
Version 1 6
