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MEDI-CAL PEER SUPPORT SPECIALIST
CERTIFICATION 1 MODULE 8 RECOVERY
TOOLS QUIZ 2025 BRAND NEW ACTUAL
EXAM WITH ANSWERS.
When utilizing the "Normalize" tool, in a scenario where someone
has angrily thrown the neatly displayed literature all over the peer
recovery center, it is best to... - correct answer -Avoid giving the
person negative attention
+
Normalize the environment by putting things back in place
+
Find a way to give the person attention for something positive
What we know about a crisis is... - correct answer -We can take
action and hopefully support people before things develop into a
crisis.
+
The outcome of "Getting Ahead of the Crisis" is that there is no
crisis
+
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They are usually preceded by predictable behavior and/or events.
The "Corner Sweep" tool is utilized by... - correct answer -Stay
out of judgement as to who is right and who is wrong in the
situation
+
Support both people so they can get out of the power struggle
+
Getting people out of the "corner" when there's a conflict so they
don't feel trapped
"Change the Channel" is utilized... - correct answer -By asking if
someone can help with a project or task, for example.
+
When people are stuck in a negative place and don't know how to
get out.
+
By doing something surprising or different that can shift the
energy to a different place
Research has shown that gratitude... - correct answer -Helps
someone see the beauty in their life, despite any difficulty
MEDI-CAL PEER SUPPORT SPECIALIST
CERTIFICATION 1 MODULE 8 RECOVERY
TOOLS QUIZ 2025 BRAND NEW ACTUAL
EXAM WITH ANSWERS.
When utilizing the "Normalize" tool, in a scenario where someone
has angrily thrown the neatly displayed literature all over the peer
recovery center, it is best to... - correct answer -Avoid giving the
person negative attention
+
Normalize the environment by putting things back in place
+
Find a way to give the person attention for something positive
What we know about a crisis is... - correct answer -We can take
action and hopefully support people before things develop into a
crisis.
+
The outcome of "Getting Ahead of the Crisis" is that there is no
crisis
+
, Page | 2
They are usually preceded by predictable behavior and/or events.
The "Corner Sweep" tool is utilized by... - correct answer -Stay
out of judgement as to who is right and who is wrong in the
situation
+
Support both people so they can get out of the power struggle
+
Getting people out of the "corner" when there's a conflict so they
don't feel trapped
"Change the Channel" is utilized... - correct answer -By asking if
someone can help with a project or task, for example.
+
When people are stuck in a negative place and don't know how to
get out.
+
By doing something surprising or different that can shift the
energy to a different place
Research has shown that gratitude... - correct answer -Helps
someone see the beauty in their life, despite any difficulty
