c c c c c c c c c c
tion Lee J. Krajewski and Manoj K. Malhotra All Chapters 1-15
c c c c c c c c c c
1
Copyrightc©c2022cPearsoncEducation,cInc.
,TABLEcOFcCONTENT
1. UsingcOperationsctocCreatecValue
o SupplementcA:cDecisioncMaking
PARTc1:cMANAGINGcPROCESSES
2. ProcesscStrategycandcAnalysis
3. QualitycandcPerformance
4. LeancSystems
5. CapacitycPlanning
o SupplementcB:cWaitingcLines
6. ConstraintcManagement
7. ProjectcManagement
PARTc2:cMANAGINGcCUSTOMERcDEMAND
8. Forecasting
9. InventorycManagement
o SupplementcC:cSpecialcInventorycModels
10. OperationscPlanningcandcScheduling
o SupplementcD:cLinearcProgramming
11. ResourcecPlanning
PARTc3:cMANAGINGcSUPPLYcCHAINS
12. SupplycChaincDesign
13. SupplycChaincLogisticcNetworks
14. SupplycChaincIntegration
15. SupplycChaincSustainability
2
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,TEST BANK FOR
c c
OperationscManagementcProcessescandcSupplycChains,c13thceditioncKrajewski
Chapterc1-15
Chapterc1
3
Copyrightc©c2022cPearsoncEducation,cInc.
, 1.1 RolecofcOperationscincancOrganization
1) Operationscmanagementcrefersctocthecdirectioncandccontrolcofcinputscthatctransformcprocessescintoc
productscandcservices.
Answer:c c TRUE
Difficulty:c c Easy
Keywords:c c operationscmanagement,cinputs,cprocess,ctransformation
LearningcOutcome:c DiscusscoperationscandcoperationscmanagementcascaccompetitivecadvantagecforcthecorganizationcAA
CSB:c ApplicationcofcKnowledge
LearningcObjective:c c Describecthecrolecofcoperationscincancorganizationcandcitschistoricalcevolutioncoverctime.
2) Ancoperationciscacgroupcofcresourcescperformingcallcorcpartcofconecorcmorecprocesses.c
Answer:c TRUE
Difficulty:c c Easy
Keywords:c c operationscmanagement,cinputs,cprocess,ctransformation
LearningcOutcome:c DiscusscoperationscandcoperationscmanagementcascaccompetitivecadvantagecforcthecorganizationcAA
CSB:c ApplicationcofcKnowledge
LearningcObjective:c c Describecthecrolecofcoperationsc incancorganizationcandcitschistoricalcevolutioncoverctime.
3) ThecthreecmainclinecfunctionscofcanycbusinesscincludecOperations,cFinancecandcMarketing.c
Answer:c TRUE
Difficulty:c c Easy
Keywords:c c operations,cfinance,cmarketing
LearningcOutcome:c DiscusscoperationscandcoperationscmanagementcascaccompetitivecadvantagecforcthecorganizationcAA
CSB:c ApplicationcofcKnowledge
LearningcObjective:c c Describecthecrolecofcoperationscincancorganizationcandcitschistoricalcevolutioncoverctime.
4) Thecscopecofcsupplycchaincmanagementciscrestrictedctocthecsynchronizationcofcthecprocesscamongcthec
variouscbusinesscfunctionscwithincthecfirm.
Answer:c c FALSE
Difficulty:c c Easy
Keywords:c c supplycchaincmanagement,cprocesses
LearningcOutcome:c Discusscoperationscandcoperationscmanagementcascaccompetitivecadvantagecforcthecorganizationc
AACSB:c ApplicationcofcKnowledge
LearningcObjective:c c Describecthecrolecofcoperationscincancorganizationcandcitschistoricalcevolutioncoverctime.
5) RegardlesscofchowcdepartmentsclikecAccounting,cEngineering,cFinance,candcMarketingcfunctioncincanc
organization,ctheycarecallclinkedctogethercthrough:
A) management.
B) processes.
C) customers.
D) stakeholders.cAn
swer:c BcDifficulty:c
Moderate
4
Copyrightc©c2022cPearsoncEducation,cInc.