conflict management correct answers focuses on reducing violence that arises from differenes in
needs and values the context of instiutional and historical relationships and established
distribution of power.
Involves top leadership with a focus on high levels negotiations, emphasis o cease fire led by
highly visible single personality.
Avoiding conflict style correct answers low concern for own needs and goals, low concern for
the others needs and goals. Parties try to keep conflicts latent rather than manifest and avoid
confrontation
collaboration conflict style correct answers high concern for, own needs and goals, high concern
for the others needs and goals. Find solutions to their own problems and others problems. Highly
interdependent snd affiliative with one another.
competition conflict style correct answers high concern for own needs and goals, low concern for
the others needs and goals. Creates a discrete frame and a narrowly defined preferred outcome.
Power moves tend to dominate, not concerned about listening to others.
accommodation conflict style correct answers low concern for ones own needs and goals, high
concern for the others needs and goals. Giving in to other party while ignoring own needs. Can
be destructive and cause both parties to become defensive.
compromise conflict style correct answers some concern for self, some concern for other, parties
want the conflict to enf quickly and take what they can get. Half way solution and not often
optimal.
conflict resolution correct answers focuses on encouraging parties to explore issues and develop
creative solutions to transcend conflicts by reframing interests typically through mid level,
unofficial third party. Involves problem solving, training, peace commissions. Conducted by
local leaders, academics, humanitarian leaders.
, Power mystique correct answers yet power imposes constraints by limiting options. Probability
of reciprocation increases as it is exercised. Power is magical, we covet it.
power dynamics correct answers Weaker party is typically more aggressive, stronger more
affilative. Power erodes once it is used as others react negatively. High power people often make
false assumptions about the weaker individual. Weakness is dangerous since weaker parties
needs will not be seen as legitimate.
power balancing correct answers taking away power discrepancy
a weaker party and a stronger party this helps make power more even and is diplomatic/creates
peace.
social categorization process correct answers we hold expectations about what kinds of people
are powerful. Automatic face. We give people power and face through identifcation and respect.
Gender conflict differences correct answers men focus on goals
women tend to be more emotional and focus on the relationship.
Goal Clarity correct answers Solutions go unrecognized, only clear goals can be shared, can be
altered more easily, explicit goals control ecalation, clear goals control escalation, and form
stronger BATNAS
Content goals correct answers how clear are your substantive outcomes? how will you craft them
in steps? are they clear, measurable outcomes? are your goals firmly prioritzed. are your most
important goals held firmly?
relationship goals correct answers what relational form is desired? what levels of trust, affiliation
and interdependence are best? what are other desired relational outcomes? Should be developed
in stages.