Ethics and Compliance UHC Review Practice Test.
1. On October 20, Aries decides talks with He can use a Special Election Period (SEP)
if he
an agent to switch his PDP that he has qualifies for one.
had since January 1 to a Medicare
Ad- vantage plan. What election
period will Aries need to use (if
eligible) to get a November 1
effective date?
2. Which of the following statements
is true about election periods? 5- MA Open Enrollment Period can only be used by
Star Special Election Period (SEP) a consumer already enrolled in an MA Plan.
can only be used by a consumer
already en- rolled in an MA Plan.
3. Mrs. Violet asks agent Bob where
she can find the Star Rating for the
plan he has been presenting. Which
state- ment is correct? The plan'sThe plan's Star Rating is available on
Star Rat- ing is available on Medicare.gov, the Plan's website, or in
Medicare.gov, the Plan's website, or plan-spe- cific material, such as the
in plan specific mate- rial, such as
the Enrollment Guide. The plan's Enrollment Guide.
Star Rating will ONLY be avail- able
once she enrolls in the plan.
4. Which of the following is not con-
sidered prohibited unsolicited
contact with a Medicare eligible
consumer ac- cording to CMS
regulations and Unit- edHealthcare's
rules, policies, and pro- cedures?
Mailing a marketing brochure to the consumer
via postal mail.
5. The agent must explain any provider and/or
phar-
macy network limitations.
1/
5
, Ethics and Compliance UHC Review Practice Test.
Which statement about discussing
benefits with the consumer before
an enrollment is true?
6. When completing an enrollment appli- The consumer/member would not
receive
cation in JarvisEnroll, why is an agentplan-related correspondence intended for them.
prohibited from entering their own
email address in a field available for
the consumer's email address?
7. What is the purpose of the
Statement of Understanding?
It ensures that when consumers complete the
Medicare Advantage and/or Part D
Enrollment Application, they are
8. Which of the following must an acknowledging their under- standing that they
agent obtain from the consumer no are actually enrolling, in which plan they are
less than 48 hours (unless an enrolling, and standard disclosures.
exception applies) before an in-
person, online, or tele- phonic
marketing appointment? Scope of Appointment.
9. Jane, an agent, is speaking to
Albert about a Prescription Drug
plan. Al- bert seems confused and
is struggling to understand the
information Jane is explaining.
Which option should Jane consider?
Jane should ask Albert if someone, such as an
10. What happens on the plan Authorized Legal Representative, helps him
effective date when a member make health care or insurance-related
enrolled in a Medicare Supplement decisions and should be present.
Insurance Plan and stand-alone
Prescription Drug
Automatic disenrollment from the stand-alone
PDP.
2/
5
1. On October 20, Aries decides talks with He can use a Special Election Period (SEP)
if he
an agent to switch his PDP that he has qualifies for one.
had since January 1 to a Medicare
Ad- vantage plan. What election
period will Aries need to use (if
eligible) to get a November 1
effective date?
2. Which of the following statements
is true about election periods? 5- MA Open Enrollment Period can only be used by
Star Special Election Period (SEP) a consumer already enrolled in an MA Plan.
can only be used by a consumer
already en- rolled in an MA Plan.
3. Mrs. Violet asks agent Bob where
she can find the Star Rating for the
plan he has been presenting. Which
state- ment is correct? The plan'sThe plan's Star Rating is available on
Star Rat- ing is available on Medicare.gov, the Plan's website, or in
Medicare.gov, the Plan's website, or plan-spe- cific material, such as the
in plan specific mate- rial, such as
the Enrollment Guide. The plan's Enrollment Guide.
Star Rating will ONLY be avail- able
once she enrolls in the plan.
4. Which of the following is not con-
sidered prohibited unsolicited
contact with a Medicare eligible
consumer ac- cording to CMS
regulations and Unit- edHealthcare's
rules, policies, and pro- cedures?
Mailing a marketing brochure to the consumer
via postal mail.
5. The agent must explain any provider and/or
phar-
macy network limitations.
1/
5
, Ethics and Compliance UHC Review Practice Test.
Which statement about discussing
benefits with the consumer before
an enrollment is true?
6. When completing an enrollment appli- The consumer/member would not
receive
cation in JarvisEnroll, why is an agentplan-related correspondence intended for them.
prohibited from entering their own
email address in a field available for
the consumer's email address?
7. What is the purpose of the
Statement of Understanding?
It ensures that when consumers complete the
Medicare Advantage and/or Part D
Enrollment Application, they are
8. Which of the following must an acknowledging their under- standing that they
agent obtain from the consumer no are actually enrolling, in which plan they are
less than 48 hours (unless an enrolling, and standard disclosures.
exception applies) before an in-
person, online, or tele- phonic
marketing appointment? Scope of Appointment.
9. Jane, an agent, is speaking to
Albert about a Prescription Drug
plan. Al- bert seems confused and
is struggling to understand the
information Jane is explaining.
Which option should Jane consider?
Jane should ask Albert if someone, such as an
10. What happens on the plan Authorized Legal Representative, helps him
effective date when a member make health care or insurance-related
enrolled in a Medicare Supplement decisions and should be present.
Insurance Plan and stand-alone
Prescription Drug
Automatic disenrollment from the stand-alone
PDP.
2/
5
