1. On October 20, Aries decides talks He may be able to use a Special Election Period
to change
with an agent to switch his PDP plans if he qualifies for one.
that he had since January 1 to
a Medicare Advantage plan. What
election period will Aries need
to use(if eligible) to get a
November 1 effective date?
2. Mrs. Violet asks agent Bob
where she can find the Star
Rating for the plan he has The plan's Star Rating is available on Medicare.gov,
been presenting. Which the Plan's website, or in plan specific material,
statement is correct? such as the Enrollment Guide.
3. In which of the following situa-
tions can telephonic contact be
made with a Medicare eligibleWhen the consumer consented to be contacted for
con- sumer? sales activities and the permission has not yet
expired.
4. Which of the following are
exam-
The plan's network characteristics and how using
ples of what an agent must review out-of-network providers may impact coverage
and
with a consumer prior to 6. By agreeing to the Statement
complet- ing an enrollment of Understanding, the
application? consumer:
5. When completing an
enrollment application in
JarvisEnroll, why is an agent
prohibited from entering their
own email address in a field
available for the consumer's
email address?
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9
, Ethics and Compliance Assessment - United Healthcare Study Guide.
costs, covered benefits and limitations, and
plan related costs such as monthly premium
and copayments/coin- surance for services
received.
The consumer/member would not receive plan
related correspondence intended for them.
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