WGU C215 Operations Management PVDC
Final/ready pass
14 points for quality improvement - Which total quality management (TQM) process was
developed to stress management's responsibility for quality?
A company decides and makes plans to enter into a new market.
Which project life cycle phase does this strategy relate to? - feasibility analysis
A company is experiencing an unusual amount of deliveries that are either late or an incorrect
quantity.
Which type of system is used to identify and manage this typ of problem? - CRP (capacity
requirements planning)
A company manufactures and distributes its own products.
When should the company consider outsourcing distribution? - when the company
determines that distribution is no longer a core function
A company manufactures shoes using a quality management system. The company needs to put
a process in place to measure any defects. The company would like to measure the number of
defects and observe the number of occurrences to isolate the particular defect.
Which quality tool should the company use to focus on correcting this particular issue? -
checklist
,A company suddenly finds demand has increased to 140% of its previous capacity. It has been
able to hire only a fraction of the employees previously laid off, and a warehouse fire destroyed
80% of its inventory.
Which two options does the company have to rapidly meet the new demand? - -
subcontract a portion of production capacity
-hire temporary workers
A company's monthly widgets demand has been consistent for the past few years but now a
variable shift in demand is forecasted.
The demands are predicted to be:
-Jan 20,000 units
-Feb 17,000 units
-Mar 19,000 units
-Apr 21,000 units
-May 22,000 units
June 24,000 units
Beginning inventory of 10,000 units should be maintained.
What is the average monthly new widget production demand for the company? - 20,500
A comprehensive automobile collision shop offers body and engine repair as well as custom
vehicle paint options.
, Which two operational processes would suit this shop? - batch process
project process
A construction company produces pre-fabricated homes. The manager has discovered the
following challenges within one of the facilities:
-production qualities are low and only a small number of homes are built efficiently
-the facility space allows for low handling of materials
-there is limited space available for employees to operate
Which hybrid layout should be used to address the company's needs? - group technology
A manufacturing company decides to open a new distribution center location in order to
minimize distribution costs to warehouses or stores.
What tool should the manufacturing company use to determine where the new distribution
center should be located? - by using the load-distance model
A manufacturing firm uses warehouses and shippers in their supply chain.
At which stage of the firm's inventory management system would the statement "percentage of
the line items shipped on schedule" be used? - finished goods
Actual output/standard output - Which formula would indicate that a fast-food
restaurant was performing at, above, or below its benchmark?
-We know how many burgers were making and what the standard is
Final/ready pass
14 points for quality improvement - Which total quality management (TQM) process was
developed to stress management's responsibility for quality?
A company decides and makes plans to enter into a new market.
Which project life cycle phase does this strategy relate to? - feasibility analysis
A company is experiencing an unusual amount of deliveries that are either late or an incorrect
quantity.
Which type of system is used to identify and manage this typ of problem? - CRP (capacity
requirements planning)
A company manufactures and distributes its own products.
When should the company consider outsourcing distribution? - when the company
determines that distribution is no longer a core function
A company manufactures shoes using a quality management system. The company needs to put
a process in place to measure any defects. The company would like to measure the number of
defects and observe the number of occurrences to isolate the particular defect.
Which quality tool should the company use to focus on correcting this particular issue? -
checklist
,A company suddenly finds demand has increased to 140% of its previous capacity. It has been
able to hire only a fraction of the employees previously laid off, and a warehouse fire destroyed
80% of its inventory.
Which two options does the company have to rapidly meet the new demand? - -
subcontract a portion of production capacity
-hire temporary workers
A company's monthly widgets demand has been consistent for the past few years but now a
variable shift in demand is forecasted.
The demands are predicted to be:
-Jan 20,000 units
-Feb 17,000 units
-Mar 19,000 units
-Apr 21,000 units
-May 22,000 units
June 24,000 units
Beginning inventory of 10,000 units should be maintained.
What is the average monthly new widget production demand for the company? - 20,500
A comprehensive automobile collision shop offers body and engine repair as well as custom
vehicle paint options.
, Which two operational processes would suit this shop? - batch process
project process
A construction company produces pre-fabricated homes. The manager has discovered the
following challenges within one of the facilities:
-production qualities are low and only a small number of homes are built efficiently
-the facility space allows for low handling of materials
-there is limited space available for employees to operate
Which hybrid layout should be used to address the company's needs? - group technology
A manufacturing company decides to open a new distribution center location in order to
minimize distribution costs to warehouses or stores.
What tool should the manufacturing company use to determine where the new distribution
center should be located? - by using the load-distance model
A manufacturing firm uses warehouses and shippers in their supply chain.
At which stage of the firm's inventory management system would the statement "percentage of
the line items shipped on schedule" be used? - finished goods
Actual output/standard output - Which formula would indicate that a fast-food
restaurant was performing at, above, or below its benchmark?
-We know how many burgers were making and what the standard is
