Temple University, MIS 2101 Final
Exam
Systems= - correct answer ✔✔People+Process+technology
manipulation of information= - correct answer ✔✔Value
API - correct answer ✔✔Application Programming Interface (helps devices communicate with
each other and other systems)
Information System - correct answer ✔✔An integrated set of components for collecting, storing,
and processing data and for providing information, knowledge and digital products.
Collection of technologies - correct answer ✔✔•Hardware
•Software
•Policies
•Education Tools
•API's
UX - correct answer ✔✔user experience
4 Steps of designing UX (user experience) - correct answer ✔✔1.Problem Definition
2.Documenting Business Processes
3.Process Decomposition
,4.Data Modeling
system analysis - correct answer ✔✔Problem solving technique that "decomposes" a system
into its component pieces for the purpose of studying how well these parts work & interact to
accomplish their purpose
System architecture - correct answer ✔✔A formal representation of a system and its
components
Process mapping - correct answer ✔✔A visual representation of a process
Why do we use process mapping - correct answer ✔✔To identify problems
How do we use process mapping - correct answer ✔✔Draw the "as-is"
Advantages of swim lane diagram - correct answer ✔✔•Identifies who does what & in what
order
-Logical & Chronological
-Indicates hand-offs
Versatile
•Applied to other diagrams
•Training Tool
Swim lane diagram circle means - correct answer ✔✔Start or end of process
Swim lane diagram rectangle means - correct answer ✔✔Represents an activity in the process
, Swim lane diagram diamond means - correct answer ✔✔Represents a decision that must be
made
Swim lane diagram arrow means - correct answer ✔✔Represents the flow of the process
Swim lane diagram cylinder means - correct answer ✔✔Represents stored data
Why do we use salesforce - correct answer ✔✔-A great platform to deliver cloud-based systems
products
-Used by industry fortune 100s
-Enabling Organizations, understand how it's used by industry
ERD - correct answer ✔✔Entity Relationship Diagram
What is an entity relationship Diagram - correct answer ✔✔A visual representation of different
data using conventions that describe how these data are related to each other.
Two ERD notation - correct answer ✔✔1. Chen's Database Notation
2. Crows Foot Database Notation
Rectangle in Chen's Database notation - correct answer ✔✔Entity - noun
ex: shopper, item
Circle in Chen's Database notation - correct answer ✔✔Attribute - adjective/characteristic
ex: item price)