IAED ECT CERTIFICATION REVIEW QUESTIONS
WITH CORRECT ANSWERS 2025/2026
Causation - CORRECT ANSWER -The legel term indicating a direct relationship between an
action and a resultant state.
PDI - CORRECT ANSWER -Post dispatch instruction
communication cycle - CORRECT ANSWER -message, sender, medium, receiver,feedback
TDD - CORRECT ANSWER -telecommunication device for the deaf
TTY - CORRECT ANSWER -Teletypewriter
Foreign Language Support - CORRECT ANSWER -Try to speak slower, and used simpler words
CAD - CORRECT ANSWER -Computer Aided Dispatch
BOLO - CORRECT ANSWER -be on the look out
3'Ps - CORRECT ANSWER -protocol procedure policy
4 hallmarks of distress - CORRECT ANSWER -persistent feeling of fatigue
loss of motivation for job
negativity
persistent cynicism
, Let's catch them doing it - CORRECT ANSWER -right
PTSD - CORRECT ANSWER -A disorder that occur when a person's normal response to a
traumatic event does not fade over the course of a few days or weeks
Burnout - CORRECT ANSWER -A type of exhaustion, or inability to function normally, resulting
from a buildup or long-term stress.
Gap Theory - CORRECT ANSWER -Temporary silence, or " gap" during the call can elevate caller
anxiety.
Hysteria Thresholds - CORRECT ANSWER -The point at which a caller loses control over his/her
actions and emotions.
Wake-Effect Collision - CORRECT ANSWER -A vehicle collision caused by the passage of an
emergency vehicle that does not directly involve the emergency vehicle.
4 Priority Symptoms - CORRECT ANSWER -Abnormal Breathing
chest pain/ discomfort
Decreased level of consciousness
serious hemorrhage
Foreseeability - CORRECT ANSWER -A concept of law based on reasonable predictability that
consider the emergency telecommunication limited ability to predict events based solely on
information provided by the caller.
QA - CORRECT ANSWER -Quality Assurance
WITH CORRECT ANSWERS 2025/2026
Causation - CORRECT ANSWER -The legel term indicating a direct relationship between an
action and a resultant state.
PDI - CORRECT ANSWER -Post dispatch instruction
communication cycle - CORRECT ANSWER -message, sender, medium, receiver,feedback
TDD - CORRECT ANSWER -telecommunication device for the deaf
TTY - CORRECT ANSWER -Teletypewriter
Foreign Language Support - CORRECT ANSWER -Try to speak slower, and used simpler words
CAD - CORRECT ANSWER -Computer Aided Dispatch
BOLO - CORRECT ANSWER -be on the look out
3'Ps - CORRECT ANSWER -protocol procedure policy
4 hallmarks of distress - CORRECT ANSWER -persistent feeling of fatigue
loss of motivation for job
negativity
persistent cynicism
, Let's catch them doing it - CORRECT ANSWER -right
PTSD - CORRECT ANSWER -A disorder that occur when a person's normal response to a
traumatic event does not fade over the course of a few days or weeks
Burnout - CORRECT ANSWER -A type of exhaustion, or inability to function normally, resulting
from a buildup or long-term stress.
Gap Theory - CORRECT ANSWER -Temporary silence, or " gap" during the call can elevate caller
anxiety.
Hysteria Thresholds - CORRECT ANSWER -The point at which a caller loses control over his/her
actions and emotions.
Wake-Effect Collision - CORRECT ANSWER -A vehicle collision caused by the passage of an
emergency vehicle that does not directly involve the emergency vehicle.
4 Priority Symptoms - CORRECT ANSWER -Abnormal Breathing
chest pain/ discomfort
Decreased level of consciousness
serious hemorrhage
Foreseeability - CORRECT ANSWER -A concept of law based on reasonable predictability that
consider the emergency telecommunication limited ability to predict events based solely on
information provided by the caller.
QA - CORRECT ANSWER -Quality Assurance
