Chapter 1 Notes Human Resource Management (17th ed.) by Gary Dessler
What Is HRM?
- HRM is the process of acquiring, training, appraising, and compensating employees while
attending to labor relations, health, safety, and fairness concerns.
- Modern HRM aligns with organizational strategy to drive competitive advantage through
employees.
The Management Process & HR Functions
HRM mirrors five basic management functions:
1. Planning Forecasting future HR needs, succession planning.
2. Organizing Designing roles, structures, delegating authority.
3. Staffing Recruitment, selection, training, development, performance appraisals, compensation.
4. Leading Motivating employees, building morale.
5. Controlling Setting standards, measuring outcomes, corrective actions.
Line vs. Staff (HR) Manager Roles
- Line Managers: Handle day-to-day HR tasks like hiring, training, and performance management.
- HR Managers (Staff): Advisory/specialist roles with line authority in HR and staff authority
elsewhere.
HR Delivery Models
- Embedded HR teams: HR partners inside departments.
- Centers of expertise: Specialist units (e.g., recruiting, compensation).
- Shared services: Centralized support for all departments.
What Is HRM?
- HRM is the process of acquiring, training, appraising, and compensating employees while
attending to labor relations, health, safety, and fairness concerns.
- Modern HRM aligns with organizational strategy to drive competitive advantage through
employees.
The Management Process & HR Functions
HRM mirrors five basic management functions:
1. Planning Forecasting future HR needs, succession planning.
2. Organizing Designing roles, structures, delegating authority.
3. Staffing Recruitment, selection, training, development, performance appraisals, compensation.
4. Leading Motivating employees, building morale.
5. Controlling Setting standards, measuring outcomes, corrective actions.
Line vs. Staff (HR) Manager Roles
- Line Managers: Handle day-to-day HR tasks like hiring, training, and performance management.
- HR Managers (Staff): Advisory/specialist roles with line authority in HR and staff authority
elsewhere.
HR Delivery Models
- Embedded HR teams: HR partners inside departments.
- Centers of expertise: Specialist units (e.g., recruiting, compensation).
- Shared services: Centralized support for all departments.
