MA Kinn PPT - Scheduling Appointments & Patient
Processing Questions With Complete Solutions
___________ information includes the patient's address,
insurance information, and e-mail address. Correct Answers
demographics
____________ ___________ are those who have been seen as
patients in the clinic more than once. Correct Answers
established patient
A patient from a neighboring clinic caused a(n) ____________
in the hallway as he left because he disagreed with a billing
statement. Correct Answers disruption
A patient who does not come to his or her scheduled
appointment is considered a(n) _______________ and must
have this documented in the health record and in the
appointment book. Correct Answers no-show
A secondary use of health information that cannot be reasonably
prevented is called a(n) __________ _________. Correct
Answers incidental disclosure
Advanced booking Correct Answers -Appointment are made
months in advance.
-Sending a 24 hr notice patient forgetting appointment.
Angela arranged for a short time _________ between Dr.
Patrick's speaking engagement and his first afternoon
, appointment so that he would have time for lunch. Correct
Answers interval
Any ________ offered to a patient should be within the
provider's orders, so make sure that a beverage with sugar is not
offered to a diabetic. Correct Answers amenity
Before using an appointment book, establish the ________ by
marking all times that the provider is unavailable so that patients
will not be scheduled during those times. Correct Answers
matrix
Cooperation and willingness to help other staff members are
a(n) ________ part of the success of a practice. Correct
Answers integral
delays longer than ______ minutes should be explained to
patients, and patients should be allowed to rescheduled if they
want to do so. Correct Answers 15
Diego Lopez has an appointment for May 1, 20XX at 9:00 am
with Dr. Walden Correct Answers Diego Lopez Dr. Walden
May 1, 20XX 9:00 am
Double booking Correct Answers Booking two patients at once
to see same provider is poor practice. Once patient will only take
5 minutes.
Dr. Lawson has a(n) ___________ desire to serve her patients
and promote wellness. Correct Answers fervent
Processing Questions With Complete Solutions
___________ information includes the patient's address,
insurance information, and e-mail address. Correct Answers
demographics
____________ ___________ are those who have been seen as
patients in the clinic more than once. Correct Answers
established patient
A patient from a neighboring clinic caused a(n) ____________
in the hallway as he left because he disagreed with a billing
statement. Correct Answers disruption
A patient who does not come to his or her scheduled
appointment is considered a(n) _______________ and must
have this documented in the health record and in the
appointment book. Correct Answers no-show
A secondary use of health information that cannot be reasonably
prevented is called a(n) __________ _________. Correct
Answers incidental disclosure
Advanced booking Correct Answers -Appointment are made
months in advance.
-Sending a 24 hr notice patient forgetting appointment.
Angela arranged for a short time _________ between Dr.
Patrick's speaking engagement and his first afternoon
, appointment so that he would have time for lunch. Correct
Answers interval
Any ________ offered to a patient should be within the
provider's orders, so make sure that a beverage with sugar is not
offered to a diabetic. Correct Answers amenity
Before using an appointment book, establish the ________ by
marking all times that the provider is unavailable so that patients
will not be scheduled during those times. Correct Answers
matrix
Cooperation and willingness to help other staff members are
a(n) ________ part of the success of a practice. Correct
Answers integral
delays longer than ______ minutes should be explained to
patients, and patients should be allowed to rescheduled if they
want to do so. Correct Answers 15
Diego Lopez has an appointment for May 1, 20XX at 9:00 am
with Dr. Walden Correct Answers Diego Lopez Dr. Walden
May 1, 20XX 9:00 am
Double booking Correct Answers Booking two patients at once
to see same provider is poor practice. Once patient will only take
5 minutes.
Dr. Lawson has a(n) ___________ desire to serve her patients
and promote wellness. Correct Answers fervent
