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FLORIDA PHARMACY TECHNICIAN
EXAM 2025 BRAND NEW ACTUAL
EXAM WITH ANSWERS.
Which of the following telephone calls should NOT be handled by
a Pharmacy Technician?
A. Patients calling in refills
B. Patients who have no more refills and ask you to contact the
prescriber
C. Prescribers calling in a new prescription
D. None of the above - Technicians can handle all of these calls
D
A ______________ may enter or be in a pharmacy if a
pharmacist is not on duty.
A. Pharmacy Service Associate
B. Pharmacy Technician
C. Pharmacy Intern
D. None of the above
D
Which of the following best describes the term "minimum
necessary" as it applies to HIPAA? (Select all that apply)
A. Only that information needed to accomplish a specific task
related to treatment, payment or operations
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B. Only that information that can be attributed to an individual
C. Only that information specific to filling a patient's prescription
D. Only that information that is allowed by a patient's written
authorization
B
Which of the following scenarios illustrates a HIPAA violation?
A. A pharmacist discusses a patient's care with the patient's
doctor
B. A patient inadvertently overhears a conversation, held in the
private counseling area of the pharmacy, between the pharmacist
and a patient
C. A patient discusses her prescription with a friend
D. A Pharmacist provides a patient profile to an unauthorized
individual
When calling customers regarding prescription information:
A. Always tell the individual on the phone what medication you
are calling about
B. Verify customer information, (e.g., name/address/DOB) prior to
giving any information to any individual over the phone
C. If leaving a message on a machine, indicate patient name,
medication name, how long prescription has been at pharmacy as
well as when it will be returned to shelves
D. Use the phone closest to register so that you can talk to the
customer and help the customer at the register at the same time
B
Examples of Protected Health Information, or PHI, include:
(Select all that apply)
A. prescription hardcopies
B. patient profiles
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C. patient counseling conversations
D. phone calls
A,B,C,D
The Notice of Privacy Practices tells patients: (Select all that
apply)
A. the store hours
B. what rights they have
C. how the pharmacy uses and discloses PHI
D. who to contact with HIPAA questions
B
Which of the following are appropriate actions when a customer
provides you with an old prescription vial for a refill? (Select all
that apply)
A. Use it again to package the refill prescription
B. Give it back to the patient and let them dispose of it
C. Toss it away with the confidential waste
D. Never accept an old prescription vial
A,B,
If a woman comes to the pharmacy and there are prescriptions in
the bin for her mother, you:
A. Ask the woman if she would like to pick up her mother's
medications and save herself a trip
B. make small talk to determine if she will be seeing her mother in
the near future
C. give her the medications without asking
D. Say nothing
D
It's tax season and a woman asks you to print out her husband's
medical record. What do you say?
FLORIDA PHARMACY TECHNICIAN
EXAM 2025 BRAND NEW ACTUAL
EXAM WITH ANSWERS.
Which of the following telephone calls should NOT be handled by
a Pharmacy Technician?
A. Patients calling in refills
B. Patients who have no more refills and ask you to contact the
prescriber
C. Prescribers calling in a new prescription
D. None of the above - Technicians can handle all of these calls
D
A ______________ may enter or be in a pharmacy if a
pharmacist is not on duty.
A. Pharmacy Service Associate
B. Pharmacy Technician
C. Pharmacy Intern
D. None of the above
D
Which of the following best describes the term "minimum
necessary" as it applies to HIPAA? (Select all that apply)
A. Only that information needed to accomplish a specific task
related to treatment, payment or operations
, Page | 2
B. Only that information that can be attributed to an individual
C. Only that information specific to filling a patient's prescription
D. Only that information that is allowed by a patient's written
authorization
B
Which of the following scenarios illustrates a HIPAA violation?
A. A pharmacist discusses a patient's care with the patient's
doctor
B. A patient inadvertently overhears a conversation, held in the
private counseling area of the pharmacy, between the pharmacist
and a patient
C. A patient discusses her prescription with a friend
D. A Pharmacist provides a patient profile to an unauthorized
individual
When calling customers regarding prescription information:
A. Always tell the individual on the phone what medication you
are calling about
B. Verify customer information, (e.g., name/address/DOB) prior to
giving any information to any individual over the phone
C. If leaving a message on a machine, indicate patient name,
medication name, how long prescription has been at pharmacy as
well as when it will be returned to shelves
D. Use the phone closest to register so that you can talk to the
customer and help the customer at the register at the same time
B
Examples of Protected Health Information, or PHI, include:
(Select all that apply)
A. prescription hardcopies
B. patient profiles
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C. patient counseling conversations
D. phone calls
A,B,C,D
The Notice of Privacy Practices tells patients: (Select all that
apply)
A. the store hours
B. what rights they have
C. how the pharmacy uses and discloses PHI
D. who to contact with HIPAA questions
B
Which of the following are appropriate actions when a customer
provides you with an old prescription vial for a refill? (Select all
that apply)
A. Use it again to package the refill prescription
B. Give it back to the patient and let them dispose of it
C. Toss it away with the confidential waste
D. Never accept an old prescription vial
A,B,
If a woman comes to the pharmacy and there are prescriptions in
the bin for her mother, you:
A. Ask the woman if she would like to pick up her mother's
medications and save herself a trip
B. make small talk to determine if she will be seeing her mother in
the near future
C. give her the medications without asking
D. Say nothing
D
It's tax season and a woman asks you to print out her husband's
medical record. What do you say?
