Smart Serve: Liability Exam Questions
And Answers
What are the three ways to be found civilly liable in the context of
serving alcohol? -
correct answer ✅Violating the Liquor Licence and Control Act,
2019 (LLCA) by selling or supplying alcohol to intoxicated
individuals. 2. A court ruling of negligence or lack of "Duty of Care"
for not ensuring the safety of guests. 3. Under the Occupier's
Liability Act (OLA) if injuries are caused by the condition of the
premises or the activities that occur there.
What is the difference between civil liability and criminal liability? -
correct answer ✅Civil liability means that an individual can sue
you for damages, whereas criminal liability means the police could
charge you with a crime.
What does the term "Duty of Care" refer to? -
correct answer ✅Duty of Care refers to the responsibility servers
have to their guests to keep them safe from harm.
What is an incident report, and when should one be written? -
correct answer ✅An incident report is a record of a situation that
has occurred within an establishment and how it was handled. It
should be written when a minor presents false I.D., an intoxicated
customer is refused service, a customer becomes violent or a fight
, Smart Serve: Liability Exam Questions
And Answers
breaks out, a customer is asked by staff to leave, transportation is
arranged for an intoxicated customer, an AGCO Inspector visits your
establishment, a customer has an accident or becomes ill, or the
police are called.
What is the legal obligation of an establishment when an
intoxicated customer is identified? -
correct answer ✅It is the responsibility of the establishment to
ensure that the intoxicated customer is removed from the licensed
area and that arrangements are made to get them home safely. The
establishment is responsible for the customer until they are sober
again.
What is meant by Vicarious Liability? -
correct answer ✅Vicarious Liability refers to a situation where
someone is held responsible for the actions or omissions of another
person. In a workplace context, an employer can be liable for the
acts or omissions of its employees, provided it can be shown that
they took place in the course of their employment.
What are the key details that should be recorded in an incident
report? -
correct answer ✅An incident report should include the date, time,
And Answers
What are the three ways to be found civilly liable in the context of
serving alcohol? -
correct answer ✅Violating the Liquor Licence and Control Act,
2019 (LLCA) by selling or supplying alcohol to intoxicated
individuals. 2. A court ruling of negligence or lack of "Duty of Care"
for not ensuring the safety of guests. 3. Under the Occupier's
Liability Act (OLA) if injuries are caused by the condition of the
premises or the activities that occur there.
What is the difference between civil liability and criminal liability? -
correct answer ✅Civil liability means that an individual can sue
you for damages, whereas criminal liability means the police could
charge you with a crime.
What does the term "Duty of Care" refer to? -
correct answer ✅Duty of Care refers to the responsibility servers
have to their guests to keep them safe from harm.
What is an incident report, and when should one be written? -
correct answer ✅An incident report is a record of a situation that
has occurred within an establishment and how it was handled. It
should be written when a minor presents false I.D., an intoxicated
customer is refused service, a customer becomes violent or a fight
, Smart Serve: Liability Exam Questions
And Answers
breaks out, a customer is asked by staff to leave, transportation is
arranged for an intoxicated customer, an AGCO Inspector visits your
establishment, a customer has an accident or becomes ill, or the
police are called.
What is the legal obligation of an establishment when an
intoxicated customer is identified? -
correct answer ✅It is the responsibility of the establishment to
ensure that the intoxicated customer is removed from the licensed
area and that arrangements are made to get them home safely. The
establishment is responsible for the customer until they are sober
again.
What is meant by Vicarious Liability? -
correct answer ✅Vicarious Liability refers to a situation where
someone is held responsible for the actions or omissions of another
person. In a workplace context, an employer can be liable for the
acts or omissions of its employees, provided it can be shown that
they took place in the course of their employment.
What are the key details that should be recorded in an incident
report? -
correct answer ✅An incident report should include the date, time,
