Needs Met - Telus

1




NEEDS MET - TELUS
QUESTIONS WITH CORRECT
ANSWERS
The user is looking for a very specific fact or piece of
information and the result block provides the information
throroughly, accurately, and cleary, and is from a high
quality source.

Ans: Fully Meets



The user is clearly looking for a specific webpage or
website and the result block with the specific webpage or
website the user's need.

Ans: Fully Meets



In order to rate it as fully meets, the query and user needs
must be

Ans: Specific, clear, and ambiguous



The alone must be fully statisying in order to rate
the needs met as "fully met."


Pretest - Stuvia US

, 2


Ans: Result Block



If a result block block is very close to being being fully
satisfying, but the block alone may not be sufficient in
order to fully satisfy all or almost all user, a rating of
may be appropriate.

Ans: Highly Meets+



What is the needs met rating for:



Query: [Amazon]



Result block: Amazon.com

Ans: Fully Meets



What is the needs met rating for:



Query: [Chef Chu phone number]




Pretest - Stuvia US