AAFCS - SECTION 2 FAMILY STUDIES
AND HUMAN SERVICES EXAM
Direct Communication - ANS-When a person who is attempting to convey a given piece
of information SIMPLY STATES that information to the person he or she wants to
receive the information
Indirect Communication - ANS-When a person communicating the information state the
information but NOT TO ANYONE in particular
Problem Solving - ANS-1. identify the problem
2. Determine the cause of the problem
3. Develop a list of Solutions
4. Choose the solution that best solves the problem
5. Monitor the solution
Social Interaction - ANS-Offers an opportunity for each individual to improve his or her
social skills, learn about the world around them, and learn more about values of others
outside of own home
Socioeconomic Status (SES) - ANS-Measure the ability of the family to function in a
healthy fashion
1. Educational background
2. Total income
3. Skills - perceived and actual
Affective Communication - ANS-Individual demonstrates feelings through facial
expressions, motions, gestures, or stating feelings outright
Instrumental Communication - ANS-Informs an individual a piece of factual information
that is necessary to carry out a certain function
Clear Communication - ANS-An individual explicitly states the information one is trying
to convey and there is no ambiguity as to the meaning of the statement
Masked communication - ANS-Information is conveyed in a vague somewhat confusing
manner
Developing and Educating Family members - ANS-Passing of heritage and teachings of
social norms and acceptable behavior to the children of the family through their customs
traditions, and actions
AND HUMAN SERVICES EXAM
Direct Communication - ANS-When a person who is attempting to convey a given piece
of information SIMPLY STATES that information to the person he or she wants to
receive the information
Indirect Communication - ANS-When a person communicating the information state the
information but NOT TO ANYONE in particular
Problem Solving - ANS-1. identify the problem
2. Determine the cause of the problem
3. Develop a list of Solutions
4. Choose the solution that best solves the problem
5. Monitor the solution
Social Interaction - ANS-Offers an opportunity for each individual to improve his or her
social skills, learn about the world around them, and learn more about values of others
outside of own home
Socioeconomic Status (SES) - ANS-Measure the ability of the family to function in a
healthy fashion
1. Educational background
2. Total income
3. Skills - perceived and actual
Affective Communication - ANS-Individual demonstrates feelings through facial
expressions, motions, gestures, or stating feelings outright
Instrumental Communication - ANS-Informs an individual a piece of factual information
that is necessary to carry out a certain function
Clear Communication - ANS-An individual explicitly states the information one is trying
to convey and there is no ambiguity as to the meaning of the statement
Masked communication - ANS-Information is conveyed in a vague somewhat confusing
manner
Developing and Educating Family members - ANS-Passing of heritage and teachings of
social norms and acceptable behavior to the children of the family through their customs
traditions, and actions
