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Examen

CCA POSTAL ACADEMY EXAM 2025

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The CCA (City Carrier Assistant) Postal Academy Exam is an internal assessment administered during the USPS City Carrier Assistant training program. This exam evaluates a trainee's knowledge and understanding of the core responsibilities and procedures required for delivering mail accurately and efficiently. Topics covered include mail sorting, delivery routes, USPS safety protocols, scanning procedures, handling accountable mail, customer service standards, and emergency preparedness. The exam is typically administered after classroom instruction and before on-the-job training begins. A passing score is required to continue in the CCA position, and strong performance reflects a candidate's readiness to meet the physical, technical, and customer service demands of mail delivery. As part of USPS's effort to ensure quality and consistency, the exam emphasizes both procedural accuracy and adherence to federal postal regulations.

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CCA POSTAL ACADEMY EXAM
Actual Questions and Answers
Expert-Verified Explanation
This Exam contains:
✪ 40 Questions and Answers
✪ Multiple-choice and True/False Format
✪ Expert-Verified Explanations
✪ Verified with Trusted Textbooks



1. What is Job Safety Analysis (JSA)?
A) A timekeeping process
B) A routing instruction
C) A mail tracking system
D) A procedure to analyze a specific task for hazards
Answer: D
EXPLANATION: JSA is a safety tool used to identify hazards and prevent accidents by
recommending safe work practices.



2. What is the 1767 report used for?
A) To request vacation time
B) To report unsafe conditions or acts
C) To file a customer complaint
D) To log delivery times
Answer: B
EXPLANATION: PS Form 1767 allows employees to report safety concerns to their
supervisor.



3. What does PS Form 1767 allow the employee to do?
A) Order uniforms
B) Remain anonymous when reporting safety concerns
C) Request a change of address
D) Claim overtime pay
Answer: B
EXPLANATION: Employees can report hazards anonymously using PS Form 1767 to
encourage honest reporting.

, 4. Which of the following is not a type of carrier equipment?
A) Satchel
B) Nutting truck
C) Scanner
D) Scanner app
Answer: D
EXPLANATION: Carrier equipment includes physical tools such as nutting trucks, satchels,
hampers, and scanners.



5. What does EBR stand for?
A) Employee Badge Reader
B) Electronic Badge Reder
C) Express Bar Reader
D) Employee Book Record
Answer: B
EXPLANATION: EBR stands for Electronic Badge Reder and is used for recording time.



6. What does operation code 722 mean on the EBR?
A) Out for delivery
B) End of route
C) In-office time for casing mail
D) Clocking out
Answer: C
EXPLANATION: 722 represents the time a carrier spends casing mail in-office.



7. What does 721 mean on the EBR?
A) Leaving for lunch
B) Returned to office
C) Carrier left the office to deliver mail
D) Clocking in
Answer: C
EXPLANATION: 721 is used when the carrier leaves the office for street delivery.



8. What input is used when arriving back at the office after delivering mail?
A) 721 again
B) 3546X
C) A supervisor provides the correct operation number
D) 1260

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Subido en
27 de junio de 2025
Número de páginas
10
Escrito en
2024/2025
Tipo
Examen
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$12.49

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