421 Postal Exam
Study online at
https://quizlet.com/_2czjin
1. USPS: A business. One stop shopping for all delivery needs. Have the
Monopoly to deliver First Class Mail (FCM).
2. Perception: is REALITY
3. Need: A desire to improve or accomplish something.
4. HAZMAT: Does this package contain anything liquid, fragile, perishable,
poten- tially hazardous, perfume and lithium battery?
5. G.I.S.T.: Greet, Inquire, Suggest, Thank
6. Ready Post: Supplies we sell at Post Office Lobby
7. Engaging Our Customer: Greet
customer Ask the HAZMAT
Offer Express Mail
Offer Insurance and Delivery Confirmation
Offer additional products to purchase
Provide receipt
8. Express Mail & Priority Mail: Money making products and Premier Shipping
9. Express Mail: 1-2 Days Guaranteed Delivery
$100 Insurance Coverage
If it fits it ships.
10. Priority Mail: 2-3 Days Guaranteed Delivery
$50 Insurance Coverage
70 lbs. max and 108 inches max combined length and girth
11. Parcel Select: 70 lbs. max and 130 inches max combined length and
girth Ground Delivery (Bulk)
Designed for Large and Medium Mailers
12. Processing Categories::
Letter Flats
Machinable Parcel
Irregular Parcel
Outside Parcel
13. Letter Size:
Rectangular 3 1/2 inches in
height
5 inches in length
.007 inches in thickness (cubic foot)
weigh 3 1/2 ounces
14. FLATS: F -
Flexible U - Uniformly
Thick
R - Rectangular
15.ThisMachinable Parcel:
study source was downloaded Weigh
by 100000899562747 minimum
from CourseHero.com 6 ounces
on 06-11-2025 and
10:34:39 GMT -05:0025 lbs. max
1/
8
https://www.coursehero.com/file/249934428/421-Postal-Examdocx/
, 421 Postal Exam
Study online at
https://quizlet.com/_2czjin
16. Irregular Parcel: Weigh less than 6
ounces Rolls and tubes up to 26"
70 lbs. max
17. Outside Parcel: weigh minimum 25 lbs and 70 lbs.
max Tires, Metal and Wood Boxes
18. Surcharges: Rigid, Uneven Thickness, Letter Enclosed in Plastic, Clasp....21
cents charged
19. Promoting Premier Products:: Priority Express
Mail Priority Mail
Insured Mail
20. Priority Express Mail: Time sensitive letters /
Overnight 1-2 Days Delivery with $100 Insurance
No Saturday Delivery Charges
Free Tracking and Signature Confirmation
21. Priority Mail: 2-3 Days Delivery with $50
Insurance No Saturday Delivery Charges
Weighs up to 70 lbs.
Extra Service available
22. Insured Mail: Maximum of $5000 Insurance
Can purchase Online, Post Office, Self-Service Kiosk
23. P.O. Boxes: Fast delivery, mail available prior delivery, private, affordable,
con- venient.
Always due on the last day of the month.
24. WebBATS: Software program for the P.O. Boxes
25. PS Form 1093: P.O. Box Application
26. PS Form 3533: P.O. Box Refund Form Application
27. Every Door Delivery Mail (EDDM): Flats
Only No Permit Required
Destnating to a single Post Office
28. Dimensional Weight Pricing: Priority Only
Zones 5-8 and over one cubic foot (.007
inches)
29. Balloon Price: Priority Mail
Zones 1-4 ; STD Parcel Post (All Zones)
84 inches and 108 combined length and girth (less than 20 lbs.)
30. Oversized Price: Postal Post
(surcharge) Up to 70 lbs.
Over 108 inches but less than 130 inches combined length and girth
Travel by ground ONLY
This study source was downloaded by 100000899562747 from CourseHero.com on 06-11-2025 10:34:39 GMT -05:00
2/
8
https://www.coursehero.com/file/249934428/421-Postal-Examdocx/
Study online at
https://quizlet.com/_2czjin
1. USPS: A business. One stop shopping for all delivery needs. Have the
Monopoly to deliver First Class Mail (FCM).
2. Perception: is REALITY
3. Need: A desire to improve or accomplish something.
4. HAZMAT: Does this package contain anything liquid, fragile, perishable,
poten- tially hazardous, perfume and lithium battery?
5. G.I.S.T.: Greet, Inquire, Suggest, Thank
6. Ready Post: Supplies we sell at Post Office Lobby
7. Engaging Our Customer: Greet
customer Ask the HAZMAT
Offer Express Mail
Offer Insurance and Delivery Confirmation
Offer additional products to purchase
Provide receipt
8. Express Mail & Priority Mail: Money making products and Premier Shipping
9. Express Mail: 1-2 Days Guaranteed Delivery
$100 Insurance Coverage
If it fits it ships.
10. Priority Mail: 2-3 Days Guaranteed Delivery
$50 Insurance Coverage
70 lbs. max and 108 inches max combined length and girth
11. Parcel Select: 70 lbs. max and 130 inches max combined length and
girth Ground Delivery (Bulk)
Designed for Large and Medium Mailers
12. Processing Categories::
Letter Flats
Machinable Parcel
Irregular Parcel
Outside Parcel
13. Letter Size:
Rectangular 3 1/2 inches in
height
5 inches in length
.007 inches in thickness (cubic foot)
weigh 3 1/2 ounces
14. FLATS: F -
Flexible U - Uniformly
Thick
R - Rectangular
15.ThisMachinable Parcel:
study source was downloaded Weigh
by 100000899562747 minimum
from CourseHero.com 6 ounces
on 06-11-2025 and
10:34:39 GMT -05:0025 lbs. max
1/
8
https://www.coursehero.com/file/249934428/421-Postal-Examdocx/
, 421 Postal Exam
Study online at
https://quizlet.com/_2czjin
16. Irregular Parcel: Weigh less than 6
ounces Rolls and tubes up to 26"
70 lbs. max
17. Outside Parcel: weigh minimum 25 lbs and 70 lbs.
max Tires, Metal and Wood Boxes
18. Surcharges: Rigid, Uneven Thickness, Letter Enclosed in Plastic, Clasp....21
cents charged
19. Promoting Premier Products:: Priority Express
Mail Priority Mail
Insured Mail
20. Priority Express Mail: Time sensitive letters /
Overnight 1-2 Days Delivery with $100 Insurance
No Saturday Delivery Charges
Free Tracking and Signature Confirmation
21. Priority Mail: 2-3 Days Delivery with $50
Insurance No Saturday Delivery Charges
Weighs up to 70 lbs.
Extra Service available
22. Insured Mail: Maximum of $5000 Insurance
Can purchase Online, Post Office, Self-Service Kiosk
23. P.O. Boxes: Fast delivery, mail available prior delivery, private, affordable,
con- venient.
Always due on the last day of the month.
24. WebBATS: Software program for the P.O. Boxes
25. PS Form 1093: P.O. Box Application
26. PS Form 3533: P.O. Box Refund Form Application
27. Every Door Delivery Mail (EDDM): Flats
Only No Permit Required
Destnating to a single Post Office
28. Dimensional Weight Pricing: Priority Only
Zones 5-8 and over one cubic foot (.007
inches)
29. Balloon Price: Priority Mail
Zones 1-4 ; STD Parcel Post (All Zones)
84 inches and 108 combined length and girth (less than 20 lbs.)
30. Oversized Price: Postal Post
(surcharge) Up to 70 lbs.
Over 108 inches but less than 130 inches combined length and girth
Travel by ground ONLY
This study source was downloaded by 100000899562747 from CourseHero.com on 06-11-2025 10:34:39 GMT -05:00
2/
8
https://www.coursehero.com/file/249934428/421-Postal-Examdocx/
