ITBS 2 Exam with Complete Solutions
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1. Organises roles, responsibilities and relationships
2. Link and coordinate all organisational elements into one
3. Ensure effective communication and sharing of info - ANS-What 3 things must
coalesce for an organisation?
A multidimensional concept that determines the ability of an organisation to achieve it's
goals at their optimum levels. - ANS-Performance
A unique personality
Shaped by incentives
Helps to orient members to a reality - ANS-What are other arguements about culture?
Absenteeism, complain, manipulate figures, stress (sick leave), workaround it, bare
minimum - ANS-How may employees resist performance management?
Accuracy/errors
Num of completed tasks
Employee efficiency
Customer interactions
Customer satisfaction
Punctuality
Socail media - ANS-What can be checked to manager performance?
Administrative overhead costs - ANS-What does a VNS reduce?
Affects min wage working hours, breaks etc - ANS-Why are labour laws important?
An organisation's ability to understand what's going on, recognising the threat and then
generating responses to it. - ANS-Organisational Agility
Areas that they need for additional resources - ANS-What can performance
management identify?
Authoritian or democratic - ANS-What 2 groups can a gov be?
Because employees may feel taht they can be replaced by contractors - ANS-Why may
a VNS weaken the corporate culture?
, Because it affects paper work and affects imports and exporting business - ANS-Why
are trade regulations important to consider?
Because it has a direct impact on how often laws change in a country. - ANS-Why is
political stability important?
Because it requires a lot of time and effort to manage relationships and conflicts with
contract partners. - ANS-Why is having a VNS hardwork?
Because managers don't have control over the activities of the employees. - ANS-Why
can a VNS be a disadvantage to a manager?
Because managers may rig it for friends. - ANS-Why may performance management be
bias?
Because of different industries that organisations are involved in. - ANS-Why do
PESTLE effects vary from one organisation to another?
Because of the soft/qualitative/intangible dimensions of an organisation. - ANS-Why
may it be difficult to evaluate performance?
Because some may be motivated by it while others may be demotivated by it due to
pressues - ANS-Why performance management be 2 ways?
Because the business would only have one perspective so they wouldn't be successful.
- ANS-Why can't you focus on just one stakeholder?
Because there is a huge demand for it but a lack of supply - ANS-Why may technology
businesses struggle in the UK?
Because they get high level infrastructure - ANS-Why may citizens not mind paying high
tax?
Business cycles, cost of living, inflation, interest rates, unemployment, disposable
income, national debt. - ANS-What type of things should be considered with economic
factors?
By making them pay more - ANS-How does taxation policy impact business behaviour?
By not adapting to customer attitudes by not meeting expectations and nowadays
people are more prepared to spend more money on high-quality food. - ANS-How have
Mcdonalds failed to be agile over the years?
CEOs, marketing departments, subject matter experts and anyone else in the
workplace. - ANS-Who in the organisation could perceive environmental changes?
Save
1. Organises roles, responsibilities and relationships
2. Link and coordinate all organisational elements into one
3. Ensure effective communication and sharing of info - ANS-What 3 things must
coalesce for an organisation?
A multidimensional concept that determines the ability of an organisation to achieve it's
goals at their optimum levels. - ANS-Performance
A unique personality
Shaped by incentives
Helps to orient members to a reality - ANS-What are other arguements about culture?
Absenteeism, complain, manipulate figures, stress (sick leave), workaround it, bare
minimum - ANS-How may employees resist performance management?
Accuracy/errors
Num of completed tasks
Employee efficiency
Customer interactions
Customer satisfaction
Punctuality
Socail media - ANS-What can be checked to manager performance?
Administrative overhead costs - ANS-What does a VNS reduce?
Affects min wage working hours, breaks etc - ANS-Why are labour laws important?
An organisation's ability to understand what's going on, recognising the threat and then
generating responses to it. - ANS-Organisational Agility
Areas that they need for additional resources - ANS-What can performance
management identify?
Authoritian or democratic - ANS-What 2 groups can a gov be?
Because employees may feel taht they can be replaced by contractors - ANS-Why may
a VNS weaken the corporate culture?
, Because it affects paper work and affects imports and exporting business - ANS-Why
are trade regulations important to consider?
Because it has a direct impact on how often laws change in a country. - ANS-Why is
political stability important?
Because it requires a lot of time and effort to manage relationships and conflicts with
contract partners. - ANS-Why is having a VNS hardwork?
Because managers don't have control over the activities of the employees. - ANS-Why
can a VNS be a disadvantage to a manager?
Because managers may rig it for friends. - ANS-Why may performance management be
bias?
Because of different industries that organisations are involved in. - ANS-Why do
PESTLE effects vary from one organisation to another?
Because of the soft/qualitative/intangible dimensions of an organisation. - ANS-Why
may it be difficult to evaluate performance?
Because some may be motivated by it while others may be demotivated by it due to
pressues - ANS-Why performance management be 2 ways?
Because the business would only have one perspective so they wouldn't be successful.
- ANS-Why can't you focus on just one stakeholder?
Because there is a huge demand for it but a lack of supply - ANS-Why may technology
businesses struggle in the UK?
Because they get high level infrastructure - ANS-Why may citizens not mind paying high
tax?
Business cycles, cost of living, inflation, interest rates, unemployment, disposable
income, national debt. - ANS-What type of things should be considered with economic
factors?
By making them pay more - ANS-How does taxation policy impact business behaviour?
By not adapting to customer attitudes by not meeting expectations and nowadays
people are more prepared to spend more money on high-quality food. - ANS-How have
Mcdonalds failed to be agile over the years?
CEOs, marketing departments, subject matter experts and anyone else in the
workplace. - ANS-Who in the organisation could perceive environmental changes?
