IAAO 400 Chapter 5 Review Questions
A part of personnel management includes ____________________. This is a common procedure used to
evaluate any organization's personnel. - Answer-performance evaluation
A basic characteristic of a well-designed evaluation system is: - Answer-Comprehensive-should measure
all important aspects of the position.
Objective-looking at the performance of the task or tasks.
Identify the employees strong points and shortcomings.
All of the above
Traditional methods of evaluating performance often use rating scales. When using rating scales, use
_______ factors, whenever possible. - Answer-objective
List the five characteristics that define the most common performance evaluation errors: - Answer-
strictness
leniency
central tendency
recency
personal bias
The _______________ should protect an employee from reprisal. - Answer-grievance process
A part of personnel management includes ____________________. This is a common procedure used to
evaluate any organization's personnel. - Answer-performance evaluation
A basic characteristic of a well-designed evaluation system is: - Answer-Comprehensive-should measure
all important aspects of the position.
Objective-looking at the performance of the task or tasks.
Identify the employees strong points and shortcomings.
All of the above
Traditional methods of evaluating performance often use rating scales. When using rating scales, use
_______ factors, whenever possible. - Answer-objective
List the five characteristics that define the most common performance evaluation errors: - Answer-
strictness
leniency
central tendency
recency
personal bias
The _______________ should protect an employee from reprisal. - Answer-grievance process
