6/22/25, 11:52 AM CCRM ( California certified residential manager) Exam Questions With Correct Answers
CCRM (California certified residential
manager) Exam Questions With Correct
Answers
3 types of communications Nonverbal, oral and written.
fixed terms leases ,usually helps reduce costly turn over
fixed terms leases
expenses although they limit the owner/agent ability to
change the terms of tenancy
when the lease period is the owner/agent must deliver a translation of the
more than one month and contract or agreement in the language in which the
the owner/agent negotiates contract or agreement was negotiated.
primarily in spanish
it should include information about the management ,
rental/lease agreement also include the amount of rent , when is due, to whom
the payment should be made, where to make the
payment and when it is considered late.
a building build prior 1978 are presumed to contain lead based paint
Asbestos addendum is recommended for all rental property build before 1981
house rules/policies can be written in to the body of the lease or can be a separate
form
A coding system , often is use to record the type of payment collected
referred as a "chart of
accounts"
that guaranteed founds such as united estates postal service
it is suggested at the time of
(USPS) money
move in
order,cashiers,check or credit card payments are collected at the
time of move in .
rent divided by he number of days in the month
the formula for prorating rent multiplied by the number of days remaining included
the day if move in . (it is the industry standard to use
a 30 day period for calculations.
to be considered "reasonable"late fees should not be a
late fee
penalty, but should related to the actual loss incurred
by receiving late rent
/ 1/16
,6/22/25, 11:52 AM CCRM ( California certified residential manager) Exam Questions With Correct Answers
rent is due and payable per the rental/lease agreement
when the rent is not paid in full as agreed the owner
when rent is not paid in full as has the right to to prepare and serve a THREE DAY
agreed
NOTICE to pay rent or quite to each resident
occupying the unit , this notice is specifically
limited to the delinquent rent and my not include
damages , late charges, utility bills or any other
nonpayment items.
A THREE DAY NOTICE TO should include the names of all known occupants ,
PAY RENT OR QUIT cosigners and all others in possession. make certain a
copy is mailed to the guarantor as well.
entry entry must be made during business hours generally considered
California law also provides a right of entry to inspect an
California law personal
agriculture area where the resident in engaged in " personal
agriculture"
is recommended that each time entry is made ( even
each time entry is made with proper 24 hour notice) a notice should be left for
the resident stating the time, date ,name of the person
who entered the dwelling and reason for entry.
A 24 hour notice is required to smoke detector maintenance
enter a resident unit in case
of:
the three day notice to community policies have been broken
perform conditions and/or
covenants or quit is use
when :
30 days in advance of the effective date of increases 10% or less.
Written notice of rent 60 days in advance of the effective date of increase for increases
increases must be served grater than 10%
60 days in advance of the effective date of increase if
current and past increases will total more than 10% in a
12 month period.
when a property owner and when a property owner and the pest control company
the pest have executed a contract for a periodic service, the
control company have
pest control service notice must be provided by the
executed a contract for a
owner to
periodic service, the pest :A new resident at the time the rental agreement is signed
/ 2/16
, 6/22/25, 11:52 AM CCRM ( California certified residential manager) Exam Questions With Correct Answers
control
service notice must be
provided by the owner to
: A new resident at the
time the rental
agreement is signed
Three day notice to pay rent three day notice to pay rent or quit my include Delinquent rent.
or quit my include :
what is not considered a credit history information
basic component of a lease
sign of active listening correcting the speaker, as they speak
Owner/agents who seek to include the rules on the body of the lease or in addendum
enforce rules on the review house/policies with the resident at the time of m ove in or
before.
property should
when you have just learned Three day notice to perform conditions and or/covenants or quit
that the tenant has an .
unauthorized pet , the
appropriate document to
serve is:
concessions are discounts to encourage prospects or residents to rent or
renew
credit history is not a basic component of a list
because neighbors are a is not a reason for an onside transfer
certain culture
owners can required prof of insurance bonds and affidavit
a resident can terminate a a resident can terminate a lease with the day notice
lease
how fast the manager can the manager can change the locks within two hours
change the locks
when doing a move out use the original move out inspection form
inspection
before termination before termination ,investigate provide clear expectations and
mayor improvements.
carefully screen all the applicants and work in
to prevent crime in the
neighborhood cooperation with law enforcement , other managers
end owners in the areas to prevent crime in the
neighborhood.
refer to the crime prevention through environmental
to prevent crime also refer to design (CPTED) concept. which is a multidimensional
/ 3/16
CCRM (California certified residential
manager) Exam Questions With Correct
Answers
3 types of communications Nonverbal, oral and written.
fixed terms leases ,usually helps reduce costly turn over
fixed terms leases
expenses although they limit the owner/agent ability to
change the terms of tenancy
when the lease period is the owner/agent must deliver a translation of the
more than one month and contract or agreement in the language in which the
the owner/agent negotiates contract or agreement was negotiated.
primarily in spanish
it should include information about the management ,
rental/lease agreement also include the amount of rent , when is due, to whom
the payment should be made, where to make the
payment and when it is considered late.
a building build prior 1978 are presumed to contain lead based paint
Asbestos addendum is recommended for all rental property build before 1981
house rules/policies can be written in to the body of the lease or can be a separate
form
A coding system , often is use to record the type of payment collected
referred as a "chart of
accounts"
that guaranteed founds such as united estates postal service
it is suggested at the time of
(USPS) money
move in
order,cashiers,check or credit card payments are collected at the
time of move in .
rent divided by he number of days in the month
the formula for prorating rent multiplied by the number of days remaining included
the day if move in . (it is the industry standard to use
a 30 day period for calculations.
to be considered "reasonable"late fees should not be a
late fee
penalty, but should related to the actual loss incurred
by receiving late rent
/ 1/16
,6/22/25, 11:52 AM CCRM ( California certified residential manager) Exam Questions With Correct Answers
rent is due and payable per the rental/lease agreement
when the rent is not paid in full as agreed the owner
when rent is not paid in full as has the right to to prepare and serve a THREE DAY
agreed
NOTICE to pay rent or quite to each resident
occupying the unit , this notice is specifically
limited to the delinquent rent and my not include
damages , late charges, utility bills or any other
nonpayment items.
A THREE DAY NOTICE TO should include the names of all known occupants ,
PAY RENT OR QUIT cosigners and all others in possession. make certain a
copy is mailed to the guarantor as well.
entry entry must be made during business hours generally considered
California law also provides a right of entry to inspect an
California law personal
agriculture area where the resident in engaged in " personal
agriculture"
is recommended that each time entry is made ( even
each time entry is made with proper 24 hour notice) a notice should be left for
the resident stating the time, date ,name of the person
who entered the dwelling and reason for entry.
A 24 hour notice is required to smoke detector maintenance
enter a resident unit in case
of:
the three day notice to community policies have been broken
perform conditions and/or
covenants or quit is use
when :
30 days in advance of the effective date of increases 10% or less.
Written notice of rent 60 days in advance of the effective date of increase for increases
increases must be served grater than 10%
60 days in advance of the effective date of increase if
current and past increases will total more than 10% in a
12 month period.
when a property owner and when a property owner and the pest control company
the pest have executed a contract for a periodic service, the
control company have
pest control service notice must be provided by the
executed a contract for a
owner to
periodic service, the pest :A new resident at the time the rental agreement is signed
/ 2/16
, 6/22/25, 11:52 AM CCRM ( California certified residential manager) Exam Questions With Correct Answers
control
service notice must be
provided by the owner to
: A new resident at the
time the rental
agreement is signed
Three day notice to pay rent three day notice to pay rent or quit my include Delinquent rent.
or quit my include :
what is not considered a credit history information
basic component of a lease
sign of active listening correcting the speaker, as they speak
Owner/agents who seek to include the rules on the body of the lease or in addendum
enforce rules on the review house/policies with the resident at the time of m ove in or
before.
property should
when you have just learned Three day notice to perform conditions and or/covenants or quit
that the tenant has an .
unauthorized pet , the
appropriate document to
serve is:
concessions are discounts to encourage prospects or residents to rent or
renew
credit history is not a basic component of a list
because neighbors are a is not a reason for an onside transfer
certain culture
owners can required prof of insurance bonds and affidavit
a resident can terminate a a resident can terminate a lease with the day notice
lease
how fast the manager can the manager can change the locks within two hours
change the locks
when doing a move out use the original move out inspection form
inspection
before termination before termination ,investigate provide clear expectations and
mayor improvements.
carefully screen all the applicants and work in
to prevent crime in the
neighborhood cooperation with law enforcement , other managers
end owners in the areas to prevent crime in the
neighborhood.
refer to the crime prevention through environmental
to prevent crime also refer to design (CPTED) concept. which is a multidimensional
/ 3/16
