NCCT Medical Assistant Practice Exam
Questions and Answers
Not to be discriminated against in obtaining employment - ANSWER-Title I of the
Americans with Disabilities Act (ADA) mandates that individuals with disabilities are
Obtaining payment of Medicare and Medicaid - ANSWER-Which of the following health
care issues is NOT covered under the Health Insurance Portability and Accountability
Act (HIPAA)?
Discontinuing treatment because the patient did not pay in a timely manner - ANSWER-
Which of the following constitutes a breach of contract by a health care provider?
Both the medical assistant and the employer/provider - ANSWER-Under the doctrine of
respondeat superior, who can potentiallybe held legally responsible for an act of
neglience by a medical assistant?
Battery - ANSWER-Touching a patient in a manner to which they have not consented is
considered a tort of
Being treated for a sexually transmitted disease - ANSWER-All of the following minors
(under age 18) are considered emancipated EXCEPT a minor who is
The patient's written consent - ANSWER-Unless publicly safety is involved, what is
required in all cases to release patient medical records after a subpoena is issued?
When the litigant filed a claim - ANSWER-According to typical statuses of limitations
involving neglience or malpractice, which of the following time points is NOT used as a
starting point?
Confidentiality - ANSWER-What normal patient right is suspended upon discovery of
child abuse?
Living will or advance directive - ANSWER-A POLST form is a type of
Licensed - ANSWER-Generally, medical assistants are permitted to do certain clinical
procedures only under the supervision of an employer/ proider because they are NOT
Personal values governing an individual's perceptions of right and wrong - ANSWER-
Which of the following best describes ethics?
,Any ethical matter that pertains to life and/ or health care - ANSWER-Bioethics is
defined as
Specific ways of dealing with certain situations - ANSWER-Which of the following
principles for a medical assistant is NOT set forth by the American Association of
Medical Assistants (AAMA) Code of Ethics?
Child abuse must be reported to authorities in all 50 states while other types of abuse
do not always need to be reported - ANSWER-At present, what is the main difference
between reporting child abuse and reporting elder or intimate partner abuse?
The provider can ethically deny treatment - ANSWER-A provider is dealing with a
patient with HIV or AIDS. Which of the following statements regarding the provider's
legal or ethical requirements is NOT true?
Abortion can be performed during the first trimester - ANSWER-What is the time frame
during which an abortion can be legally performed in all states?
Empathy - ANSWER-Therapeutic communication interjects what element into
communication?
Being attuned to what the other person is saying and what they are communicating
nonverbally - ANSWER-Active listening requires
All of the above
Complete, cohesive, clear and concise - ANSWER-In order for verbal communication
between two people to be effective, the sender's message must be
Between 1-1/2 and 4 feet - ANSWER-In the United States, what do most people
consider a comfortable personal space for dealing on a personal (not intimate) level with
another individual?
Projection - ANSWER-The use of a defense mechanism in which a person
unconsciously ascribes ther own undesirable acts or impulses to someone else is
known as
Physiological and survival needs - ANSWER-According to Maslow's hierarchy of needs,
what is the first level of need that people must satisfy before all others?
Acts as an intermediary or advocate for another person or cultural group within the
health care community - ANSWER-A cultural broker is someone who
Closed question - ANSWER-When interviewing a patient, which of the following types of
questions prompts only a yes or no question?
, Triggering of the parasympathetic nervous system - ANSWER-Which of the following
does NOT initially occur when a person is exposed to an acute stressor?
Honeymoon, reality, dissatisfaction, a sad state - ANSWER-In order, what are the four
stages of job burnout?
Gladly accepting all assigned work - ANSWER-Which of the following activities does
NOT relieve stress?
All of the above
AIDS, cancer, end-stage renal disease - ANSWER-The symptoms lethargy and weight
loss can be associated with which of the following conditions?
Denial, anger, bargaining, depression, acceptance - ANSWER-According to Dr. Kubler-
Ross, what are the most likely stages of grief experienced by a patient with a life-
threatening illness, in order?
Participatory management - ANSWER-Which of the following management styles offers
rewards to subordinates in terms of teamwork, recognition by other workers, and self-
actualization?
Developing a work statement with the team - ANSWER-If an office manager is using a
teamwork approach, what is the first step in getting the team started?
At the beginning of each year - ANSWER-As an office manager, when is the best time
to carry out a salary review for employees?
Office policy manual - ANSWER-A medical assistant who functions as a human
resources manager is responsible for developing and updating which of the following
documents?
Offering the applicant the job at that time - ANSWER-Which of the following actions
during an initial employment interview is discouraged?
At least one-and-one-half times the regular hourly rate for each hour over 40 in a week -
ANSWER-The standard rate of overtime pay for administrative or clinical medical
assistants is generally
Be bonded - ANSWER-Medical assistants and other individuals who handle finances in
the medical office should
Quarterly - ANSWER-When must a medical assistant functioning as an office manager
pay federal and state taxes related to employee wages?
All of the above
Questions and Answers
Not to be discriminated against in obtaining employment - ANSWER-Title I of the
Americans with Disabilities Act (ADA) mandates that individuals with disabilities are
Obtaining payment of Medicare and Medicaid - ANSWER-Which of the following health
care issues is NOT covered under the Health Insurance Portability and Accountability
Act (HIPAA)?
Discontinuing treatment because the patient did not pay in a timely manner - ANSWER-
Which of the following constitutes a breach of contract by a health care provider?
Both the medical assistant and the employer/provider - ANSWER-Under the doctrine of
respondeat superior, who can potentiallybe held legally responsible for an act of
neglience by a medical assistant?
Battery - ANSWER-Touching a patient in a manner to which they have not consented is
considered a tort of
Being treated for a sexually transmitted disease - ANSWER-All of the following minors
(under age 18) are considered emancipated EXCEPT a minor who is
The patient's written consent - ANSWER-Unless publicly safety is involved, what is
required in all cases to release patient medical records after a subpoena is issued?
When the litigant filed a claim - ANSWER-According to typical statuses of limitations
involving neglience or malpractice, which of the following time points is NOT used as a
starting point?
Confidentiality - ANSWER-What normal patient right is suspended upon discovery of
child abuse?
Living will or advance directive - ANSWER-A POLST form is a type of
Licensed - ANSWER-Generally, medical assistants are permitted to do certain clinical
procedures only under the supervision of an employer/ proider because they are NOT
Personal values governing an individual's perceptions of right and wrong - ANSWER-
Which of the following best describes ethics?
,Any ethical matter that pertains to life and/ or health care - ANSWER-Bioethics is
defined as
Specific ways of dealing with certain situations - ANSWER-Which of the following
principles for a medical assistant is NOT set forth by the American Association of
Medical Assistants (AAMA) Code of Ethics?
Child abuse must be reported to authorities in all 50 states while other types of abuse
do not always need to be reported - ANSWER-At present, what is the main difference
between reporting child abuse and reporting elder or intimate partner abuse?
The provider can ethically deny treatment - ANSWER-A provider is dealing with a
patient with HIV or AIDS. Which of the following statements regarding the provider's
legal or ethical requirements is NOT true?
Abortion can be performed during the first trimester - ANSWER-What is the time frame
during which an abortion can be legally performed in all states?
Empathy - ANSWER-Therapeutic communication interjects what element into
communication?
Being attuned to what the other person is saying and what they are communicating
nonverbally - ANSWER-Active listening requires
All of the above
Complete, cohesive, clear and concise - ANSWER-In order for verbal communication
between two people to be effective, the sender's message must be
Between 1-1/2 and 4 feet - ANSWER-In the United States, what do most people
consider a comfortable personal space for dealing on a personal (not intimate) level with
another individual?
Projection - ANSWER-The use of a defense mechanism in which a person
unconsciously ascribes ther own undesirable acts or impulses to someone else is
known as
Physiological and survival needs - ANSWER-According to Maslow's hierarchy of needs,
what is the first level of need that people must satisfy before all others?
Acts as an intermediary or advocate for another person or cultural group within the
health care community - ANSWER-A cultural broker is someone who
Closed question - ANSWER-When interviewing a patient, which of the following types of
questions prompts only a yes or no question?
, Triggering of the parasympathetic nervous system - ANSWER-Which of the following
does NOT initially occur when a person is exposed to an acute stressor?
Honeymoon, reality, dissatisfaction, a sad state - ANSWER-In order, what are the four
stages of job burnout?
Gladly accepting all assigned work - ANSWER-Which of the following activities does
NOT relieve stress?
All of the above
AIDS, cancer, end-stage renal disease - ANSWER-The symptoms lethargy and weight
loss can be associated with which of the following conditions?
Denial, anger, bargaining, depression, acceptance - ANSWER-According to Dr. Kubler-
Ross, what are the most likely stages of grief experienced by a patient with a life-
threatening illness, in order?
Participatory management - ANSWER-Which of the following management styles offers
rewards to subordinates in terms of teamwork, recognition by other workers, and self-
actualization?
Developing a work statement with the team - ANSWER-If an office manager is using a
teamwork approach, what is the first step in getting the team started?
At the beginning of each year - ANSWER-As an office manager, when is the best time
to carry out a salary review for employees?
Office policy manual - ANSWER-A medical assistant who functions as a human
resources manager is responsible for developing and updating which of the following
documents?
Offering the applicant the job at that time - ANSWER-Which of the following actions
during an initial employment interview is discouraged?
At least one-and-one-half times the regular hourly rate for each hour over 40 in a week -
ANSWER-The standard rate of overtime pay for administrative or clinical medical
assistants is generally
Be bonded - ANSWER-Medical assistants and other individuals who handle finances in
the medical office should
Quarterly - ANSWER-When must a medical assistant functioning as an office manager
pay federal and state taxes related to employee wages?
All of the above
