Test Bank for Canadian Human Resource Management 13e Hermann
Schwind, Krista Uggerslev, Terry Wagar, Neil Fassina (All Chapters answers
at the end of each chapter)
1) Recent changes to Old Age Security forces workers to wait until what age to claim OAS?
A) 47
B) 87
C) 77
D) 67
E) 57
2) Which of the following is a possible outcome of employers installing workout facilities
within the organization's physical space?
A) a decrease in employee morale
B) an increase in health benefits claims
C) a decrease in expenses associated with sick days
D) a decrease in time savings for employees
E) an increase in the number of employees leaving the office early
3) Which of the following is the product of all of an organization's features and how they
are arranged?
A) organizational structure
B) organizational mores
C) organizational hierarchy
D) organizational strategy
E) organizational objectives
4) Which of the following credentialing bodies is responsible for Ontario-specific
accreditation of HR professionals?
A) Chartered Professional in Human Resources
B) Corporate Council on Education
C) Human Resource Professional Association
D) Business Development Bank of Canada
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, E) Organization for Economic Co-operation and Development
5) Which of the following tasks would a human resource manager carry out during a
recessionary period?
A) Providing better benefits
B) Implementing employee layoffs
C) Creating a culture of innovation within the organization
D) Recruiting employees with new skill sets
E) Order managers in other departments to reduce expenditures
6) Which of the following is an activity that HR professionals must continually focus on
when making choices about formulating an HR strategy?
A) Monitoring demographic trends
B) Adjusting the organizational mission
C) Conducting program evaluations
D) Analyzing the organizational culture
E) Identifying opportunities, risks, and challenges
7) Which of the following is causing increased expectations of human groups departments
within organizations?
A) The decreasing retirement age
B) The high cost of actively disengaged employees
C) Canada's low ranking among exporting nations
D) The lower quality in production due to automation
E) The lack of multiculturalism in Canada
8) What strategic step might an organization take to protect their sensitive data?
A) Move all their storage to the cloud
B) Hire a cyber-security expert
C) Continuously back-up data
D) Only permit employees to use corporate-issued hardware
E) Ensuring its employees have hacking skills
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,9) Which of the following is of great importance in organizations that have flexible
structures?
A) Preserving the existing division of work
B) Hiring specialists for each division
C) Creating an organization-wide perspective
D) Introducing training systems that foster functional expertise
E) Establishing narrow job classes
10) Which of the following is defined as "the use of rules, competition, and teamwork to
encourage engagement by mimicking games"?
A) Cultural mosaic
B) Gamification
C) Automation
D) Demographic management
E) Situational approach
11) Which of the following is defined as "an examination of the human resource policies,
practices, and systems of a firm (or division) to eliminate deficiencies and improve ways
to achieve goals"?
A) A human resource audit
B) An environmental scan
C) Knowledge management
D) A mission statement
E) Demographic change
12) Which of the following is a sociocultural challenge facing Canadian organizations today?
A) Gender balance in the workforce
B) Global trade
C) The shift towards knowledge workers
D) Ethics
E) The generational shift
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, 13) Which of the following is an outcome of HR strategy evaluation?
A) Firms abandon practices with low performance potential
B) Legal compliance takes longer
C) Human resource costs increase
D) Making improvements to the information system become more challenging E)
Alignment with the organizational strategy is disrupted
14) Gains in productivity give managers the ability to do which of the following?
A) Focus more on predicting employee performance
B) Save scarce resources
C) Improve working conditions
D) Increase employee benefits
E) Provide better pay to employees
15) "Using ethical practices" is an example of which type of organizational goal?
A) Not-for-profit
B) Leadership
C) Social
D) Technological
E) Ergonomic
16) Which of the following is an example of a service industry?
A) Education
B) Mining
C) Fishing
D) Forestry
E) Agriculture
Version 1 4
Schwind, Krista Uggerslev, Terry Wagar, Neil Fassina (All Chapters answers
at the end of each chapter)
1) Recent changes to Old Age Security forces workers to wait until what age to claim OAS?
A) 47
B) 87
C) 77
D) 67
E) 57
2) Which of the following is a possible outcome of employers installing workout facilities
within the organization's physical space?
A) a decrease in employee morale
B) an increase in health benefits claims
C) a decrease in expenses associated with sick days
D) a decrease in time savings for employees
E) an increase in the number of employees leaving the office early
3) Which of the following is the product of all of an organization's features and how they
are arranged?
A) organizational structure
B) organizational mores
C) organizational hierarchy
D) organizational strategy
E) organizational objectives
4) Which of the following credentialing bodies is responsible for Ontario-specific
accreditation of HR professionals?
A) Chartered Professional in Human Resources
B) Corporate Council on Education
C) Human Resource Professional Association
D) Business Development Bank of Canada
Version 1 1
, E) Organization for Economic Co-operation and Development
5) Which of the following tasks would a human resource manager carry out during a
recessionary period?
A) Providing better benefits
B) Implementing employee layoffs
C) Creating a culture of innovation within the organization
D) Recruiting employees with new skill sets
E) Order managers in other departments to reduce expenditures
6) Which of the following is an activity that HR professionals must continually focus on
when making choices about formulating an HR strategy?
A) Monitoring demographic trends
B) Adjusting the organizational mission
C) Conducting program evaluations
D) Analyzing the organizational culture
E) Identifying opportunities, risks, and challenges
7) Which of the following is causing increased expectations of human groups departments
within organizations?
A) The decreasing retirement age
B) The high cost of actively disengaged employees
C) Canada's low ranking among exporting nations
D) The lower quality in production due to automation
E) The lack of multiculturalism in Canada
8) What strategic step might an organization take to protect their sensitive data?
A) Move all their storage to the cloud
B) Hire a cyber-security expert
C) Continuously back-up data
D) Only permit employees to use corporate-issued hardware
E) Ensuring its employees have hacking skills
Version 1 2
,9) Which of the following is of great importance in organizations that have flexible
structures?
A) Preserving the existing division of work
B) Hiring specialists for each division
C) Creating an organization-wide perspective
D) Introducing training systems that foster functional expertise
E) Establishing narrow job classes
10) Which of the following is defined as "the use of rules, competition, and teamwork to
encourage engagement by mimicking games"?
A) Cultural mosaic
B) Gamification
C) Automation
D) Demographic management
E) Situational approach
11) Which of the following is defined as "an examination of the human resource policies,
practices, and systems of a firm (or division) to eliminate deficiencies and improve ways
to achieve goals"?
A) A human resource audit
B) An environmental scan
C) Knowledge management
D) A mission statement
E) Demographic change
12) Which of the following is a sociocultural challenge facing Canadian organizations today?
A) Gender balance in the workforce
B) Global trade
C) The shift towards knowledge workers
D) Ethics
E) The generational shift
Version 1 3
, 13) Which of the following is an outcome of HR strategy evaluation?
A) Firms abandon practices with low performance potential
B) Legal compliance takes longer
C) Human resource costs increase
D) Making improvements to the information system become more challenging E)
Alignment with the organizational strategy is disrupted
14) Gains in productivity give managers the ability to do which of the following?
A) Focus more on predicting employee performance
B) Save scarce resources
C) Improve working conditions
D) Increase employee benefits
E) Provide better pay to employees
15) "Using ethical practices" is an example of which type of organizational goal?
A) Not-for-profit
B) Leadership
C) Social
D) Technological
E) Ergonomic
16) Which of the following is an example of a service industry?
A) Education
B) Mining
C) Fishing
D) Forestry
E) Agriculture
Version 1 4
