TIPS training Test Exam Questions And Answers Verified 100% Correct

TIPS training Test Exam Questions And Answers Verified 100% Correct alcohol is a _________ and may interact __________ with any other drug - ANSWER -depressant; unpredictably 150 lb male drinks in one hour empty stomach what are the BACs - ANSWER -2 drinks- .05 4 drinks- .10 8 drinks- .20 12 drinks- .30 Tolerance: A persons ability to ______ or _____ their behavioral cues - ANSWER -hide or mask - NO IMPACT on persons BAC general rules of drinks - ANSWER -12 oz beer = 5 oz wine = a shot of 100 proof spirits = 1/2 oz pure alcohol The liver eliminates ______ of an ounce of pure alcohol per hour - ANSWER -3/4 Examples of reasonable efforts - ANSWER -offering food, calling the police, providing transportation, measuring drinks, cutting off a guest, serving complimentary water/soda, checking IDS, enlisting help, becoming trained in responsible alcohol service Common negligence - ANSWER -based on prior court cases, that set a minimum standard for actions to prevent problems. Dram shop liability - ANSWER -makes servers of alcohol beverages responsible for sales to persons under the legal drinking age or those who are visibly intoxicated Acceptable forms of ID - ANSWER -drivers license, photo state issued ID card, military ID, passport Unacceptable forms of ID - ANSWER -counterfeit IDs, student ID, altered ID, borrowed/stolen ID, expired ID, order-by-mail IDs Steps to check IDs - ANSWER -1) ask the guest for the ID 2) determine if valid 3) communicate with the person by asking questions 4) ask for a second ID if unsure - get the ID approved 5) know where the alcohol is going 6) if you still have doubts- dont sell Determine if ID is valid - ANSWER -- check birth date - check expiration date -examine the lamination (torn or frayed) - look at the composition of the ID - compare the guests signature/photo - shine a light to check for abrasions or cuts Keys to proper carding - ANSWER -confidence, knowledge, consistency Intervention guidelines - ANSWER -1) decide on an appropriate response based on your guests behavior 2) make clear statements, speak directly to the point 3) use "I" statements 4) Do not judge/threaten guests 5) give reason for action 6) provide good service and use indirect strategies when appropriate observing how people act, what they say, judging what their needs are and reacting are called __________________ - ANSWER -people skills this type of statement takes the focus off your guests and keeps them from feeling defensive - ANSWER -"I" statements T/F - serving to an intoxicated guest is illegal in every jurisdiction - ANSWER true T/F- managers, not servers, should decide when not to sell alcohol to a guest - ANSWER –false About ____ of adults in the US drink alcohol - ANSWER -70% Alcohol is consumed by ______ of the population - ANSWER -50% TIPS is designed to help build on _______ - ANSWER -people skills What are the four behavioral cues? - ANSWER -- lowered inhibitions - impaired judgement - slowed reactions - loss of coordination What are the 6 intoxication rate facotrs? - ANSWER -size, gender, rate of consumption, strength of drink, drug use, food intake When people drink even small amounts, they tend to lose their ________ - ANSWER -inhibitions As guests drink more, they shed more inhibitions and become to have impaired __________ - ANSWER -judgement when the thinking process has been slowed down _________ - ANSWER -slowed reactions when people stagger, stumble or spill drinks: __________ - ANSWER -loss of coordination What affects how quickly a person becomes intoxicated and displays behavioral cues? - ANSWER -Intoxication rate factors What does size have to do with drinking? - ANSWER -larger people may be able to drink more without being as affected as smaller people Gender intoxication rate - ANSWER -woman are usually smaller, with a higher % of fat and tend to become intoxicated faster than men Rate of consumption intoxication rate - ANSWER -the faster a person drinks, the more quickly they will become intoxicated Strength of drink intoxication rate - ANSWER -A straight drink will be absorbed quickly. A drink diluted will be absorbed slowly