EMERGENCY MEDICAL DISPATCHER
FIFTH EDITION, VERSION 5.4 CORRECT
100%
What's expected from an EMD? - ANSWER -Understand the role of an EMD
-Obtain enough info through vital points questions
-Give appropriate pre-arrival instructions
What does EMD stand for? - ANSWER Emergency Medical Dispatcher
All TC students must maintain which training requirement? - ANSWER current/valid
CPR certification
Which of the following is not a true statement?
The APCO institute EMD course was designed to provide enough material to ensure
you will be able to:
a. State and identify the roles and responsibilities of an EMD
b. Obtain sufficient and accurate information from callers to dispatch resources properly
and efficiently.
c. Diagnose the medical and traumatic issues for the responders
d. Give appropriate pre-arrival instructions to caller as locally approved medical
interrogation guidecards indicate. - ANSWER c. Diagnose the medical and traumatic
issues for the responders
The EMD plays a vital role in the ___. - ANSWER EMS System
An EMD is responsible for ___ and ___ EMS resources based on the predetermined
response configurations found in the local medically approved EMD guidecards. -
ANSWER coordinating and dispatching
A successful EMD maintains a higher level of ___. - ANSWER confidentiality
Which of following is NOT a characteristic of a successful EMD?
a. helpful
b. anxious
c. compassionate
d. polite - ANSWER b. anxious
Fire personnel often are part of the ___ EMS system because they have received the
specialized medical training. - ANSWER local
, ___ is one of the most important functions of an EMD. - ANSWER Resource allocation
When responding to the scene, lights and sirens are considered a ___ response. -
ANSWER HOT
Which of the following best describes the meaning of "FULL response"?
a. a resource with basic life support capability, dispatched and told to respond in a
normal response mode.
b. a resource with basic life support capability, dispatched and told to respond in an
emergency response mode.
c. a resource with advanced life support capability, dispatched and told to respond in an
emergency response mode.
d. when "everything rolls" using the emergency response mode. - ANSWER d. when
"everything rolls" using the emergency response mode.
Utilizing resources effectively means making the best use of what you have available. In
order to accomplish this goal you need to do which three things? - ANSWER -Be
familiar with the resources capabilities
-Follow your EMD guidecards
-Recognize the importance of conserving higher level resources
___ means that you are ultimately responsible for your actions. - ANSWER Liability
___ contains (3) three types and is defined as failure to act or perform in a particular
situation as any other reasonable, prudent TC (with the same or similar training) would
under the same or similar circumstances. - ANSWER Negligence
___ is defined as negligent conduct that was not purposeful or caused by "malicious
intent." - ANSWER Simple Negligence
___ is anything awarded to winning plaintiffs. - ANSWER Damages
T/F An EMD's job requires ___ in accordance with the agency's Standard Operating
Procedures (SOPs). - ANSWER confidentiality
To reduce liability, risk management must be approached at what 2 levels? - ANSWER
agency and individual
T/F What method can be used to reduce liability? - ANSWER Use of a well organized,
written orientation and training program for new employees.
T/F What is a common source of litigation? - ANSWER Argumentative or combative
attitude on the part of the EMD
FIFTH EDITION, VERSION 5.4 CORRECT
100%
What's expected from an EMD? - ANSWER -Understand the role of an EMD
-Obtain enough info through vital points questions
-Give appropriate pre-arrival instructions
What does EMD stand for? - ANSWER Emergency Medical Dispatcher
All TC students must maintain which training requirement? - ANSWER current/valid
CPR certification
Which of the following is not a true statement?
The APCO institute EMD course was designed to provide enough material to ensure
you will be able to:
a. State and identify the roles and responsibilities of an EMD
b. Obtain sufficient and accurate information from callers to dispatch resources properly
and efficiently.
c. Diagnose the medical and traumatic issues for the responders
d. Give appropriate pre-arrival instructions to caller as locally approved medical
interrogation guidecards indicate. - ANSWER c. Diagnose the medical and traumatic
issues for the responders
The EMD plays a vital role in the ___. - ANSWER EMS System
An EMD is responsible for ___ and ___ EMS resources based on the predetermined
response configurations found in the local medically approved EMD guidecards. -
ANSWER coordinating and dispatching
A successful EMD maintains a higher level of ___. - ANSWER confidentiality
Which of following is NOT a characteristic of a successful EMD?
a. helpful
b. anxious
c. compassionate
d. polite - ANSWER b. anxious
Fire personnel often are part of the ___ EMS system because they have received the
specialized medical training. - ANSWER local
, ___ is one of the most important functions of an EMD. - ANSWER Resource allocation
When responding to the scene, lights and sirens are considered a ___ response. -
ANSWER HOT
Which of the following best describes the meaning of "FULL response"?
a. a resource with basic life support capability, dispatched and told to respond in a
normal response mode.
b. a resource with basic life support capability, dispatched and told to respond in an
emergency response mode.
c. a resource with advanced life support capability, dispatched and told to respond in an
emergency response mode.
d. when "everything rolls" using the emergency response mode. - ANSWER d. when
"everything rolls" using the emergency response mode.
Utilizing resources effectively means making the best use of what you have available. In
order to accomplish this goal you need to do which three things? - ANSWER -Be
familiar with the resources capabilities
-Follow your EMD guidecards
-Recognize the importance of conserving higher level resources
___ means that you are ultimately responsible for your actions. - ANSWER Liability
___ contains (3) three types and is defined as failure to act or perform in a particular
situation as any other reasonable, prudent TC (with the same or similar training) would
under the same or similar circumstances. - ANSWER Negligence
___ is defined as negligent conduct that was not purposeful or caused by "malicious
intent." - ANSWER Simple Negligence
___ is anything awarded to winning plaintiffs. - ANSWER Damages
T/F An EMD's job requires ___ in accordance with the agency's Standard Operating
Procedures (SOPs). - ANSWER confidentiality
To reduce liability, risk management must be approached at what 2 levels? - ANSWER
agency and individual
T/F What method can be used to reduce liability? - ANSWER Use of a well organized,
written orientation and training program for new employees.
T/F What is a common source of litigation? - ANSWER Argumentative or combative
attitude on the part of the EMD
