Latest Update 2025 | Already Graded A+.
What does NAFEM stand for? - Correct Ans- North American Association of Food Equipment Manufacturers
QUESTION: 4 developments to foodservice contributed by the Romans - Correct Ans- 1) Developed the first
culinary schools
2) Developed the early recipe books
3) Instituted differentiation of duties in the kitchen
4) Started banqueting services
QUESTION: Distinguishing characteristics of the commercial segments of the foodservice industry - Correct
Ans- - Dominated by chains and independent operators
- Patrons have access to many alternatives (competition in the market)
- Intend to create repeat business
- Operators are profit-driven
QUESTION: Distinguishing characteristics of the institutional (non-commercial) segments of the foodservice
industry: - Correct Ans- - Encompass non-profits, government funded operations, and even some for-profit
eldercare, healthcare, and correctional facilities
- Provide meals as a supplemental service (not their main offering)
- Profit from foodservice is not a major motivation
- Relative lack of choice
QUESTION: List all the commercial market segments - Correct Ans- - QSRs
- Full Service Restaurants
- Recreation
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,- Supermarkets
- Bars & Taverns
- Cafeterias
- Hotels & Motels
- Convenience Stores
- Other Retailers
QUESTION: List all the institutional market segments - Correct Ans- - Business & Industry
- Schools
- Hospitals
- Military
- Vending
- Colleges & Universities
- Nursing Homes
- Airlines
- Other Non-Commercial
QUESTION: Describe QSR market segment - Correct Ans- Are commonly chains; usually fast food
QUESTION: Describe Full Service Restaurant market segment - Correct Ans- Upscale dining experience
QUESTION: Describe Recreation market segment - Correct Ans- Foodservice operations at theme parks,
stadiums, arenas, or country clubs; customers are usually more interested in the activity than the food
QUESTION: Describe the Supermarket market segment - Correct Ans- Devoted space for hot and cold
foodservice operations
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,QUESTION: Describe the Bars & Taverns market segment - Correct Ans- Primary business is bar sales and food
is secondary
QUESTION: Describe the Cafeteria market segment - Correct Ans- Usually chain operations; popular with
college students, large families, and retirees
QUESTION: Describe the Hotels & Motels market segment - Correct Ans- Most revenue comes from guests,
banquets, and conventions; breakfast and dinner are the major meals
QUESTION: Describe the Convenience Store market segment - Correct Ans- Sell mostly pre-prepared food
QUESTION: Describe the Business & Industry market segment - Correct Ans- Manufacturing concerns,
financial institutions, and utility companies that provide foodservice facilities at their companies
QUESTION: Describe the Schools market segment - Correct Ans- Public schools receive funding for assisted
meals, might get free USDA commodities like milk, butter, ground beef
QUESTION: Describe the Hospitals market segment - Correct Ans- All public and private critical and long term
care facilities; patient feeding, staff and visitor feeding in cafeterias, restaurants, coffee shops, and snack kiosks
QUESTION: Describe the Military market segment - Correct Ans- Non-deployment base feeding of military
personnel in the army, navy, air force, marines, and coast guard
QUESTION: Describe the Vending market segment - Correct Ans- Grab-and-go units at business schools,
colleges, etc...
QUESTION: Describe the Colleges & Universities market segment - Correct Ans- Dorm board plan feeding,
cafeterias, pubs, carts and kiosks, and food courts
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, QUESTION: Describe the Nursing Homes market segment - Correct Ans- Aging popular is growing, creating a
want for upscale senior housing options and meal support in healthcare facilities
QUESTION: Describe the Airlines market segment - Correct Ans- Specialized equipment needed for storing,
preparing, and dining; usually provides meals or snacks for customers
QUESTION: Name three ways that commercial restaurant segments can be categorized or subdivided - Correct
Ans- Ownership - independent, franchisee-owned, corporate-owned
Service Type - customer service, table to full service, cafeteria service, drive up, etc
Price Point or Sophistication - fast food, fast casual, family dining, casual dining, fine dining, etc
Menu Type - sandwich, chicken, pizza, seafood, ethnic, etc
This can also be remembered as the 4 M's (Management, Method, Money, and Menu)
QUESTION: In what institutional segments are contract management firms most dominant? - Correct Ans-
Industrial, Universities, and Healthcare
QUESTION: List all the industry mega-trends and how they will impact all foodservice operators in the years to
come - Correct Ans- - Food inflation
- Technology
- Healthy Eating - healthy eating alternatives is here to stay; issues of obesity and weight loss are also here to
stay
- Food Safety - restaurants continue to be under the scrutiny of people worried about foodborne illness
- Energy Conservation - high energy cost is an issue and continues to rise; operators will want to invest in
technology that offers energy savings
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