1. When and where was the first Five Guys? ans 1986, Arlington, Virginia
2. What happened from 1986-2001? ans Five Guys opened five locations and
perfect- ed their business
3. What happened in 2002? ans Five Guys franchised in Virginia and Maryland
4. What happened in 2003? ans Five Guys sold out of franchise territory
within 18 months and opened the rest of the country for franchise rights
5. What happened from 2003 to the present? ans Five Guys continues to expan
6. How many possible ways are there to order a Five Guys burger? ans
Over 250,000
7. What kind of beef does Five Guys use in the United States? ans 100% all-
Amer- ican fresh ground beef
8. Are there freezers in Five Guys? ans No
9. What kind of oil do we use? ans Peanut oil
10. Where do we get our potatoes? ans Above the 42nd parallel
11. Is our menu trans-fat free? ans Yes
12. Who are the Five Guys? ans Jim, Matt, Chad, Ben, and Tyler
13. Where does customer perception start? ans The parking lot; keep it free of
debris and trash
14. What should we place at the entrances during inclement weather? ans
Wet floor signs and mats
15. How many neon "Open" signs should a Five Guys have? ans 2
16. What signage should be visible outside the restaurant? ans Hours of
Operation Store's Phone Number
Online Ordering
17. What is the appropriate music level at a Five Guys? ans Enough to hear
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