AZ CERTIFIED CAREGIVER STUDY GUIDE QUESTIONS AND
ANSWERS 2025/2026
✔✔home health agency - ✔✔An agency or organization, or a subdivision of such an
agency or organization, which meets all of the following requirements.
a. Is primarily engaged in providing skilled nursing services and other therapeutic
services.
b. Has policies, established by a group of professional personnel, associated with the
agency or organization, including one or more physicians and one or more registered
professional nurses, to govern the services referred to in subdivision (a), which it
provides, and provides for supervision of such services by a physician or registered
professional nurse.
c. Maintains clinical records on all patients.
✔✔hospice service agency - ✔✔An agency or organization, or a subdivision of that
agency or organization, which is engaged in providing hospice services at the place of
residence of its clients.
✔✔hour - ✔✔60 minutes
✔✔incident - ✔✔An occurrence or event that has the potential to cause harm to a
resident.
✔✔independent - ✔✔Able to complete a function or task without assistance.
✔✔Intermittent - ✔✔Periodically scheduled and predictable.
✔✔internal facility requirements - ✔✔Guidelines and standards developed by a licensee
that govern a resident's use and occupancy of an assisted living facility.
✔✔key - ✔✔Means a mechanical device used for holding or locking.
✔✔laundry service - ✔✔The process of cleaning linens and clothing.
✔✔learning objective - ✔✔The specific and measurable behavior, knowledge, or skill an
individual demonstrates.
✔✔licensee - ✔✔The individual, firm or partnership, association, or corporation licensed
by the Department to operate an assisted living facility.
✔✔manager - ✔✔An individual designated by the licensee to act on the licensee's
behalf in the onsite management of the assisted living facility.
, ✔✔medical practitioner - ✔✔Means any physician, dentist, podiatrist, or other individual
licensed and authorized by law to use and prescribe drugs and devices for the
treatment of sick and injured human beings, or for the diagnosis or prevention of
sickness in human beings in this state or any state, territory, or district of the United
States.
✔✔medication - ✔✔A prescription medication as defined in A.R.S. § 32-1901 or a
nonprescription drug as defined in A.R.S. § 32-1901 used to maintain health or to
prevent or treat an illness, injury, or disease.
✔✔medication administration - ✔✔The application of a medication to its ultimate
destination on the body of a resident.
✔✔medication organizer - ✔✔A container that is designed to hold doses of medication
and is divided according to date or time increments.
✔✔mobility - ✔✔The ability to move within a residential environment.
✔✔neglect - ✔✔A pattern of conduct, without a resident's or the resident's informed
consent as defined in A.R.S. § 46-451, resulting in deprivation of food, water,
medication, medical services, shelter, cooling, heating, or other services necessary to
maintain minimum physical or mental health.
✔✔nurse - ✔✔An individual licensed and in good standing as a registered nurse or a
practical nurse as prescribed in A.R.S. Title 32, Chapter 15.
✔✔nurse practitioner - ✔✔An individual licensed as a registered nurse practitioner as
prescribed in A.R.S. Title 32, Chapter 15.
✔✔nursing services - ✔✔Those services pertaining to the curative, restorative and
preventive aspects of nursing care that are performed at the direction of a physician by
or under the supervision of a registered nurse licensed in this state.
✔✔personal care services - ✔✔Assistance with activities of daily living that can be
performed by persons without professional skills or professional training and includes
the coordination or provision of intermittent nursing services and the administration of
medications and treatments by a nurse who is licensed pursuant to Title 32, Chapter 15
or as otherwise provided by law.
✔✔Personnel - ✔✔Employees, support staff, and volunteers.
✔✔Pharmacist - ✔✔An individual licensed as prescribed in A.R.S. Title 32, Chapter 18.
ANSWERS 2025/2026
✔✔home health agency - ✔✔An agency or organization, or a subdivision of such an
agency or organization, which meets all of the following requirements.
a. Is primarily engaged in providing skilled nursing services and other therapeutic
services.
b. Has policies, established by a group of professional personnel, associated with the
agency or organization, including one or more physicians and one or more registered
professional nurses, to govern the services referred to in subdivision (a), which it
provides, and provides for supervision of such services by a physician or registered
professional nurse.
c. Maintains clinical records on all patients.
✔✔hospice service agency - ✔✔An agency or organization, or a subdivision of that
agency or organization, which is engaged in providing hospice services at the place of
residence of its clients.
✔✔hour - ✔✔60 minutes
✔✔incident - ✔✔An occurrence or event that has the potential to cause harm to a
resident.
✔✔independent - ✔✔Able to complete a function or task without assistance.
✔✔Intermittent - ✔✔Periodically scheduled and predictable.
✔✔internal facility requirements - ✔✔Guidelines and standards developed by a licensee
that govern a resident's use and occupancy of an assisted living facility.
✔✔key - ✔✔Means a mechanical device used for holding or locking.
✔✔laundry service - ✔✔The process of cleaning linens and clothing.
✔✔learning objective - ✔✔The specific and measurable behavior, knowledge, or skill an
individual demonstrates.
✔✔licensee - ✔✔The individual, firm or partnership, association, or corporation licensed
by the Department to operate an assisted living facility.
✔✔manager - ✔✔An individual designated by the licensee to act on the licensee's
behalf in the onsite management of the assisted living facility.
, ✔✔medical practitioner - ✔✔Means any physician, dentist, podiatrist, or other individual
licensed and authorized by law to use and prescribe drugs and devices for the
treatment of sick and injured human beings, or for the diagnosis or prevention of
sickness in human beings in this state or any state, territory, or district of the United
States.
✔✔medication - ✔✔A prescription medication as defined in A.R.S. § 32-1901 or a
nonprescription drug as defined in A.R.S. § 32-1901 used to maintain health or to
prevent or treat an illness, injury, or disease.
✔✔medication administration - ✔✔The application of a medication to its ultimate
destination on the body of a resident.
✔✔medication organizer - ✔✔A container that is designed to hold doses of medication
and is divided according to date or time increments.
✔✔mobility - ✔✔The ability to move within a residential environment.
✔✔neglect - ✔✔A pattern of conduct, without a resident's or the resident's informed
consent as defined in A.R.S. § 46-451, resulting in deprivation of food, water,
medication, medical services, shelter, cooling, heating, or other services necessary to
maintain minimum physical or mental health.
✔✔nurse - ✔✔An individual licensed and in good standing as a registered nurse or a
practical nurse as prescribed in A.R.S. Title 32, Chapter 15.
✔✔nurse practitioner - ✔✔An individual licensed as a registered nurse practitioner as
prescribed in A.R.S. Title 32, Chapter 15.
✔✔nursing services - ✔✔Those services pertaining to the curative, restorative and
preventive aspects of nursing care that are performed at the direction of a physician by
or under the supervision of a registered nurse licensed in this state.
✔✔personal care services - ✔✔Assistance with activities of daily living that can be
performed by persons without professional skills or professional training and includes
the coordination or provision of intermittent nursing services and the administration of
medications and treatments by a nurse who is licensed pursuant to Title 32, Chapter 15
or as otherwise provided by law.
✔✔Personnel - ✔✔Employees, support staff, and volunteers.
✔✔Pharmacist - ✔✔An individual licensed as prescribed in A.R.S. Title 32, Chapter 18.
