WGU C484 - CHAPTER 9 DEFINITIONS
QUESTIONS AND ANSWERS
GROUP
CORRECT ANSWER 2 or more individuals interacting and interdependent, who have
come together to achieve particular objectives.
FORMAL GROUP
CORRECT ANSWER a designated work group defined by an organization's structure.
INFORMAL GROUP
CORRECT ANSWER a group that is neither formally structured nor organizationally
determined: such a group appears in response to the need for social contact.
SOCIAL IDENTITY THEORY
CORRECT ANSWER perspective that considers when and why individuals consider
themselves members of groups.
FIVE STAGE GROUP DEVELOPMENT MODEL
CORRECT ANSWER the 5 distinct stages groups go through are: forming, storming
norming, performing and adjourning.
FORMING STAGE
CORRECT ANSWER 1st stage of group development characterized by a lot of
uncertainty.
STORMING STAGE
CORRECT ANSWER 2nd stage of group development characterized by intragroup
conflict.
NORMING STAGE
CORRECT ANSWER 3rd stage of group development characterized by close
relationships and cohesiveness.
QUESTIONS AND ANSWERS
GROUP
CORRECT ANSWER 2 or more individuals interacting and interdependent, who have
come together to achieve particular objectives.
FORMAL GROUP
CORRECT ANSWER a designated work group defined by an organization's structure.
INFORMAL GROUP
CORRECT ANSWER a group that is neither formally structured nor organizationally
determined: such a group appears in response to the need for social contact.
SOCIAL IDENTITY THEORY
CORRECT ANSWER perspective that considers when and why individuals consider
themselves members of groups.
FIVE STAGE GROUP DEVELOPMENT MODEL
CORRECT ANSWER the 5 distinct stages groups go through are: forming, storming
norming, performing and adjourning.
FORMING STAGE
CORRECT ANSWER 1st stage of group development characterized by a lot of
uncertainty.
STORMING STAGE
CORRECT ANSWER 2nd stage of group development characterized by intragroup
conflict.
NORMING STAGE
CORRECT ANSWER 3rd stage of group development characterized by close
relationships and cohesiveness.
