CHAM STUDY GUIDE| Questions with Complete Solutions 100% Solved| Grade A+
Customer Service Project lasting first impression
Hiring right people
Provide training
Referral/Transfer of Services maintaining the continuum of care for the patient being
transfered between facilities as well as intra/inter facility
Scheduling Ensuring and special needs of the pt are available
Efficient pt flow
Efficient use of facility resource
Provide patient education
Proper identification of the patient
Pre-Registration Streamline the Reg process
Verification of insurance benefits
Clarifying testing, pre-operative or procedure requirement
Medical necessity checking
Financial Clearance Assisting patient to meet healthcare obligation
Education of the pt regarding their financial obligation for services rendered
Assisting with the applicaton process for gov or charity program
Regulatory Compliance ...
EMTALA Definition Emergency Medical Treatment and Labor Act
Customer Service Project lasting first impression
Hiring right people
Provide training
Referral/Transfer of Services maintaining the continuum of care for the patient being
transfered between facilities as well as intra/inter facility
Scheduling Ensuring and special needs of the pt are available
Efficient pt flow
Efficient use of facility resource
Provide patient education
Proper identification of the patient
Pre-Registration Streamline the Reg process
Verification of insurance benefits
Clarifying testing, pre-operative or procedure requirement
Medical necessity checking
Financial Clearance Assisting patient to meet healthcare obligation
Education of the pt regarding their financial obligation for services rendered
Assisting with the applicaton process for gov or charity program
Regulatory Compliance ...
EMTALA Definition Emergency Medical Treatment and Labor Act
