3CX Certificate Test Quiz Questions With Correct Review Answers | A+ Rated

3CX Certificate Test Quiz Questions

The 3CX Apps are software apps that allow you to make and receive

calls. - Correct Answer ✔️✔️TRUE


If I set up an unsupported SIP Trunk Provider, and something goes

wrong, 3CX will help with the issue - Correct Answer ✔️✔

️FALSE


If no agents are logged into the queue, the website visitor will hear

music on hold in their chat box. - Correct Answer ✔️✔

️FALSE


Is there a user setting that allows you to see the presence of another

department without being in the same department? - Correct

Answer ✔️✔️YES

, The polling order of the "Prioritized Hunt" polling strategy is affected

by the order of the agents in the Queue list. - Correct Answer

✔️✔️TRUE


A 10-user company needs a telecommunications system. 3CX is the

ideal solution for their needs - Correct Answer ✔️✔️TRUE


An IP phone will be unlisted from the RPS in 2 weeks. - Correct

Answer ✔️✔️TRUE


When deploying Hosted by 3CX, IP Phones should be configured

behind a 3CX SBC (Dedicated or Router Phone) - Correct Answer

✔️✔️TRUE


In 3CX SMB, the DID numbers can be added under the respective SIP

Trunk - Correct Answer ✔️✔️FALSE


3CX will communicate with the SMS provider's servers directly. -

Correct Answer ✔️✔️TRUE