questions and answers Newest
Legitimate Power: leader has power over follower, due to the fact that the follower decides Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il`
to model leader's behavior - CORRECT ANSWER-False- Legitimate power is based on
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hierarchical position
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Effective leadership involves being a good follower.... - CORRECT ANSWER-True
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Good management is influencing others.... - CORRECT ANSWER-False
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One of the foundations of police is public trust..... - CORRECT ANSWER-True
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Definition of Stress: - CORRECT ANSWER-General response of body to unusual Il` Il` Il` Il` Il` Il` Il` Il` Il` Il` Il`
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demands
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Leaders' job is to plan, organize, coordinate..... - CORRECT ANSWER-False
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Manager vs. Leader - CORRECT ANSWER-Manager: plan, organize, coordinate, Il` Il` Il` Il` Il`
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focuses on system and structure Il` Il` Il` Il`
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Leader: inspires, motivates, innovates
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Organizational stressor common to patrol work: - CORRECT ANSWER-Community
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attitude
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Which is NOT part of the Fight/Flight response: - CORRECT ANSWER-Decreased
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heart rate
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Appropriate method to cope with stress: - CORRECT ANSWER-time for rest/relaxation
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Early behavioral reactions to stress: - CORRECT ANSWER-Yelling, crying, etc.
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Long term behavioral reactions that are signs of not coping: - CORRECT ANSWER-
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Sleep disturbance
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NOT a type of stress management - CORRECT ANSWER-Competitive exercising
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Verbal communications prevent you from: - CORRECT ANSWER-Getting complaints,
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giving the best speech of your life, physical confrontation
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Human voice characteristic most common for police complaints: - CORRECT
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ANSWER-Tone
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More effective way of saying "calm down" - CORRECT ANSWER-'It's going to be
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alright, what is the matter?"
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8 Steps to Tactical Communication (Verbal Smackdown is NOT) - CORRECT
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ANSWER-1. Meet and greet Il` Il` Il` Il`
2. Identify yourself and your department Il` Il` Il` Il` Il`
3. Give reason for stop Il` Il` Il` Il`
4. Ask for reason for infraction Il` Il` Il` Il` Il`
5. Ask for ID (May I have?) 6. Where are your documents?
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7. Make a decision Il` Il` Il`