Accuracy - Answers Strive to render the message accurately, conveying the content and spirit of the
original message, taking into consideration the cultural context.
standards renders all messages accurately and completely with our adding, omitting, or substituting.
(accuracy) - Answers repeats all that is said even if it seems redundant, irrelevant, or rude.
replicates the register, style, and tone of the speaker - Answers Ex. unless there is not equivalent in the
patient's language, an interpreter does not substitute simpler explanation for medical terms a provider
uses, but may ask the speaker to re-express themselves in language more easily understood by the
other party.
advises parties that everything said will be interpreted - Answers Ex: may explain the interpreting
process to a provider by saying "everything you say will be repeated to the patient"
manages the flow of communication - Answers Ex. may ask a speaker to pause or slow down
corrects errors in interpretation - Answers Ex. an interpreter who has omitted an important word
corrects the mistake as soon as possible.
Confidentiality - Answers objective: to honor the private and personal nature of the health care
interaction and maintain trust among all parties
ethic confidentiality - Answers within the treating team, all information learned in the performance of
their professional duties, while observing relevant requirements regarding disclosure.
standard/ the interpreter maintains confidentiality and does not disclose information outside the
treating team, except with the patient's consent or if required by law - Answers ex:does not discuss a
patient's case with family or community members without the patient's consent
the interpreter protects Witten patient information in his or her possession (confidentiality) - Answers
an interpreter does not leave notes on an interpreting session in public view
impartiality - Answers objective: to eliminate the effect of interpreter bias or preference
ethic impartiality - Answers refrain from counseling, advising, or projecting personal biases or beliefs
standard the interpreter does not allow personal judgment or cultural values to influence objectivity
(impatiality) - Answers Ex: an interpreter does not reveal personal feeling through words tone of voice
or body language.
potential conflicts of interest, withdrawing form assignments if necessary - Answers Ex; an interpreter
avoids interpreting for a family member or close friend
Respect - Answers objective; to acknowledge the inherent dignity of all parties in the interpreted
encounter