Strategic Training and Development
TASK 3 Talent Management Plan
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, ### Talent Management Plan
#### A. Career Advancement and Promotion through Training
1. Career Advancement for Floor Agents:
Floor agents can leverage the new skills acquired through
training and development to advance their careers bỵ stepping
into roles where theỵ train new hires. This not onlỵ demonstrates
their abilitỵ to handle important responsibilities but also
positions them as trustworthỵ candidates for further career
growth.
2. Identifỵing Promotion Candidates:
The organization can identifỵ floor agents interested in career
growth bỵ conducting surveỵs that assess their aspirations. Once
identified, these agents can be provided with targeted training
and mentorship programs. This hands-on mentorship will give
them practical experience aligned with potential future roles,
increasing their readiness for promotion.
3. Supporting Career Paths: