HRM2602
EXAM PACK
Disclaimer:
Academy360 is committed to providing
high-quality, well-researched
documents and educational resources.
, lOMoAR cPSD| 52021443
HRM2602
EXAM
PACK
Section A
1. The following are all methods of appraising performance,
except for the ____ method.
1. Factor comparison
2. Category rating
3. Rating
4. Narrative
2. Which of the following refers to the performance
management system?
a. relies on a once a year formal review
b. is a continuous process
c. concerns all members of the organisation
d. concerned with individual performance
e. concerned with both individual and team performance
Choose the correct option
1. a, b and e
2. b, c and e
3. a, c and d
4. a, d and e
3. During the end of year performance appraisal process,
your manager, Mrs. Tolerant, rates some employees in
your department as good performers without having any
formal discussions with any of you. Which rating error
does Mrs. Tolerant make when she rates the employees in
your department?
1. Halo effect
2. Rater bias
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, lOMoAR cPSD| 52021443
3. Central tendency
4. Leniency
4. The performance appraisal interviews generally comprise
of the following steps
Please refer to the options below and choose the option
that reflects the correct missing words, in the steps above.
1. (a) State the purpose of the interview, (b) Invite participation
2. (a) Introduce parties to the interview, (b) Invite suggestions
and comments
3. (a) State the purpose of the interview, (b) Discuss corrective
steps
4. (a) Discuss method used for appraisal, (b) Invite
participation
5. “Mr. Tough, the supervisor acts as judge and jury and
needs to persuade Tom to change his behaviour in a
prescribed manner”. To which type of appraisal interview
does his interviewing technique refer?
1. The tell and sell approach
2. The problem-solving approach
3. The tell and listen approach
4. The listen and sell approach
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, lOMoAR cPSD| 52021443
6. Whether employees conduct career planning through a
course or seminar or through formal career counseling,
the first step is the assessment of _________.
1. Personal interests, salary, skills and abilities
2. Personal interests, aims, skills and hobbies
3. Personal interests, salary, skills and aims
4. Personal interests, aims, skills and abilities
7. Employees generally progress through four career stages.
Each stage is characterised with its own set of
opportunities, problems and circumstances – the needs of
employees change as they pass from one stage to the next.
Which of the following is the correct order of the four
career stages? a) establishment
b) advancement
c) withdrawal
d) maintenance
1. a, b, c and d
2. a, b d, and c
3. a, c, d and b
4. a, c, b and d
8. Joseph has reached the highest position he can possibly
obtain within his organisation and has no prospect of
being promoted due to the restructuring of his company
and the lack of his skills. This process can be referred to
as __________.
1. Career plateau
2. Career ladder
3. Career problems
4. Career crisis
9. The development of the production division of B&T
Motor manufacturers resulted in opening a new
Downloaded by Master Vincent
EXAM PACK
Disclaimer:
Academy360 is committed to providing
high-quality, well-researched
documents and educational resources.
, lOMoAR cPSD| 52021443
HRM2602
EXAM
PACK
Section A
1. The following are all methods of appraising performance,
except for the ____ method.
1. Factor comparison
2. Category rating
3. Rating
4. Narrative
2. Which of the following refers to the performance
management system?
a. relies on a once a year formal review
b. is a continuous process
c. concerns all members of the organisation
d. concerned with individual performance
e. concerned with both individual and team performance
Choose the correct option
1. a, b and e
2. b, c and e
3. a, c and d
4. a, d and e
3. During the end of year performance appraisal process,
your manager, Mrs. Tolerant, rates some employees in
your department as good performers without having any
formal discussions with any of you. Which rating error
does Mrs. Tolerant make when she rates the employees in
your department?
1. Halo effect
2. Rater bias
Downloaded by Master Vincent
, lOMoAR cPSD| 52021443
3. Central tendency
4. Leniency
4. The performance appraisal interviews generally comprise
of the following steps
Please refer to the options below and choose the option
that reflects the correct missing words, in the steps above.
1. (a) State the purpose of the interview, (b) Invite participation
2. (a) Introduce parties to the interview, (b) Invite suggestions
and comments
3. (a) State the purpose of the interview, (b) Discuss corrective
steps
4. (a) Discuss method used for appraisal, (b) Invite
participation
5. “Mr. Tough, the supervisor acts as judge and jury and
needs to persuade Tom to change his behaviour in a
prescribed manner”. To which type of appraisal interview
does his interviewing technique refer?
1. The tell and sell approach
2. The problem-solving approach
3. The tell and listen approach
4. The listen and sell approach
Downloaded by Master Vincent ()
, lOMoAR cPSD| 52021443
6. Whether employees conduct career planning through a
course or seminar or through formal career counseling,
the first step is the assessment of _________.
1. Personal interests, salary, skills and abilities
2. Personal interests, aims, skills and hobbies
3. Personal interests, salary, skills and aims
4. Personal interests, aims, skills and abilities
7. Employees generally progress through four career stages.
Each stage is characterised with its own set of
opportunities, problems and circumstances – the needs of
employees change as they pass from one stage to the next.
Which of the following is the correct order of the four
career stages? a) establishment
b) advancement
c) withdrawal
d) maintenance
1. a, b, c and d
2. a, b d, and c
3. a, c, d and b
4. a, c, b and d
8. Joseph has reached the highest position he can possibly
obtain within his organisation and has no prospect of
being promoted due to the restructuring of his company
and the lack of his skills. This process can be referred to
as __________.
1. Career plateau
2. Career ladder
3. Career problems
4. Career crisis
9. The development of the production division of B&T
Motor manufacturers resulted in opening a new
Downloaded by Master Vincent
