Hospitality Studies
Grade 12
June Exam
2025
Previous exam papers were used to compile these notes, @IMPAQ JUN 2023, SC/NSC DBE/2022
JUN, SC/NSC DBE/2024 JUN, SC/NSC DBE/2024 JUN.
Some information is repeated, I want to show you the different ways the same information is asked.
I encourage you to do the calculation/illustration questions.
Good luck. Juffrou Ansie
Contents
SECTION A: CONTEXTUAL QUESTIONS .............................................................................................................. 2
SECTION B: HYGIENE, SAFETY AND SECURITY ............................................................................................. 4
SECTION C: NUTRITION, MENU PLANNING AND FOOD COMMODITIES ......................... 9
SECTION D: SECTORS AND CAREERS; FOOD AND BEVERAGE SERVICE ...................... 34
Service procedures ................................................................................................ 35
Business plan & Marketing ..................................................................................... 48
@Juffrou_Ansie
, 2
SECTION A: CONTEXTUAL QUESTIONS
Dessert Description
Pavlova A light meringue shell with a marshmallow texture inside
Soufflé A dessert made with baker’s custard into which stiffly beaten
egg whites are folded
Crêpe A thin pancake made with a rich batter and flambéed with
brandy
Hertzoggies A baked pastry shell with apricot jam and a coconut
meringue topping
Parfait An ice cream dessert in a tall glass with layers of fruit, sauce,
and nuts
@Juffrou_Ansie
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Term Description
Italian A meringue to which sugar syrup is added while the egg whites are beaten
Canapé / Hors A small, savoury finger snack with topping
d’oeuvre
Phyllo pastry A pastry that is paper thin
Proteolytic Proteolytic enzymes prevent the setting of gelatine dishes, are present in
enzymes figs and paw-paws
Veal Beef from an animal younger than nine months
Liver Offal product mostly used in pâtés
Binding To tie a roast with string and fasten it with evenly spaced knots
Vegan A strict vegetarian who avoids all animal products
Diabetes A disease caused by the inability to produce enough insulin
Non-alcoholic Wine from which the alcohol has been removed
wine / de-
alcoholised wine
Tip Money given to a waiter at the end of a meal for good service
A flexitarian • People who try to follow a vegetarian eating plan / eating style
• They still eat animal products and meat on occasion
• Crossing to a full vegetarian eating style
• • Limit red meat intake / eat small quantities of white meat
Trimming To remove fat and sinew from meat.
Carving Slicing cooked meat against the grain.
Searing Browning meat over high heat to improve the flavour and colour.
Marinating To steep meat in a seasoned liquid to add flavour.
Basting Spooning melted fat and meat juices over meat during cooking.
Banana Split Scoops of ice cream served in a boat shaped dish, with half-a banana,
topped with cream.
Parfait Ice cream in a tall glass with layers of toppings and sauces.
Baked Alaska Ice cream on sponge cake, covered in meringue and browned.
Coupe Ice cream and sauce or fruit served in a stemmed goblet.
@Juffrou_Ansie
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Bombe Two or more ice cream flavours layered in a spherical mould.
Gross profit The difference between the selling price and the food cost.
Crumbing down Brushing down food particles after the main course.
Table number Item that guides seating and should be visible from the entrance.
Sorbet A refreshing dish that cleanses the palate between courses.
Human Resources Department responsible for the wellbeing of staff.
Nonconsumption Liquor licence required when running a restaurant with a bar.
Linen Refers to napkins, tablecloths, overlays and service cloths.
Corkage Fee charged when guests bring their own wine.
Quotation Written document with calculated price for a specific function.
Incubation Time between contamination and the appearance of first symptoms.
1:1 The ratio of flour to water in the preparation of choux pastry
SECTION B: HYGIENE, SAFETY AND SECURITY
Study the information @IMPAQ JUN 2023 & SC/NSC DBE/2024 JUN
Mr. and Ms. Mafikeng’s two children were
diagnosed with hepatitis A. They decided to
get a second opinion. The second doctor
indicated that one of the children indeed
has hepatitis A, but the other suffers from
gastroenteritis.
Symptoms that hepatitis A and gastroenteritis have in common and which could have
confused the first doctor. @IMPAQ JUN 2023
• Diarrhoea
• Stomach ache
• Fever
• Dehydration
@Juffrou_Ansie