with verified answers passed
The management function of ____ is being used when a manager measures daily sales versus
goals. - correct answer ✔✔Controlling
____ skills are more likely to be emphasized by top managers than by first-line managers. -
correct answer ✔✔Conceptual
An effective manager is someone who helps others to achieve high levels of both ____ and
____. - correct answer ✔✔Performance; Satisfaction
The intellectual capital equation states: Intellectual Capital = ____ X Commitment. - correct
answer ✔✔Competency
If the direction of managerial work today is away from command and control, what is it toward?
- correct answer ✔✔Coaching and Facilitating
A manager's role in the "upside-down pyramid" provides ____ so workers can directly serve
____. - correct answer ✔✔Support; Customers
When a manager clarifies work targets and deadlines, s/he is using which management
function? - correct answer ✔✔Planning
What is the best description of the context for organizational behavior today? - correct answer
✔✔Work-life balance concerns are in
, The term "workforce diversity" refers to differences in race, age, gender, ethnicity, and ____. -
correct answer ✔✔Able-Bodiedness
In open systems, things such as technology, information, and money are considered ____. -
correct answer ✔✔Inputs
Which word best describes an organizational culture in which workforce diversity is valued? -
correct answer ✔✔Inclusion
Among the ten managerial roles, acting as a figurehead and liaison are examples of ____ roles. -
correct answer ✔✔Interpersonal
A person with high emotional intelligence is strong in ____, the ability to control impulses. -
correct answer ✔✔Self-Regulation
The ____ represents the shared perceptions of employees about day-to-day management
practices. - correct answer ✔✔Organization Climate
Which of the following is one of the characteristics of an ideal bureaucracy? - correct answer
✔✔Impersonality
Which principle states that a person should only receive orders from one boss in a business? -
correct answer ✔✔Unity of Command
A loan processing department of a bank is considered a ____. - correct answer ✔✔Subsystem
____ management assumes people are complex, with widely varying needs. - correct answer
✔✔Behavioral