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motivation - correct answer ✔✔In the integrated model of motivation, what predicts effort
extrinsic, intrinsic - correct answer ✔✔Pay is generally considered a/an ____________ reward,
whereas a sense of personal growth experienced from working at a task is an example of a/an
____________ reward.
gain-sharing - correct answer ✔✔If someone improves productivity by developing a new work
process and receives a portion of the productivity savings as a monetary reward, this is an
example of a/an ____________ pay plan.
counseling - correct answer ✔✔Performance measurement serves both evaluation and
____________ purposes.
forced distribution - correct answer ✔✔Which form of performance assessment is an example
of the comparative approach?
validity - correct answer ✔✔If a performance assessment method fails to accurately measure a
person's performance on actual job content, it lacks ____________.
critical incident diary - correct answer ✔✔A written record that describes in detail various
examples of a person's positive and negative work behaviors is most likely part of which
performance appraisal method?
, central tendency - correct answer ✔✔When a team leader evaluates the performance of all
team members as "average," the possibility for ____________ error in the performance
appraisal is quite high.
scientific management - correct answer ✔✔Job simplification is closely associated with
____________ as originally developed by Frederick Taylor.
enlargement, breadth - correct answer ✔✔Job ____________ increases job ____________ by
combining into one job several tasks of similar difficult
bring higher-level or managerial responsibilities into the job - correct answer ✔✔If a manager
redesigns a job through vertical loading, she would most likely ____________.
has strong growth needs - correct answer ✔✔In the job characteristics model, a person will be
most likely to find an enriched job motivating if he or she ____________.
autonomy - correct answer ✔✔In the job characteristics model, ____________ indicates the
degree to which an individual is able to make decisions affecting his or her work
task identity - correct answer ✔✔When a job allows a person to do a complete unit of work—
for example, process an insurance claim from point of receipt from the customer to the point of
fi nal resolution—it would be considered high on which core characteristic?
compressed workweek - correct answer ✔✔The 4/40 is a type of ____________ work
arrangement
the personality of the leader - correct answer ✔✔Culture concerns all of the following except
____________.