MGT 420 Mid-Term Exam Study Guide questions wel
answered already passed
1. intellectual the collective brainpower or shared knowledge of a workforce
capi- tal
2. knowledge individuals valued for their ability to interpret and analyze information
work- ers
3. Tech IQ the ability to use technology and to stay updated as technology continues
to evolve
4. Globalization Actions or processes that involve the entire world and result in making
something worldwide in scope.
5. job migration occurs when global outsourcing shifts jobs from one country to another
6. Ethics the principles of right and wrong that guide an individual in making
decisions
7. Corporate the system of governing a company so that the interests of corporate
Gover- nance owners and other stakeholders are protected
8. workforce the concept that organizations are becoming more heterogeneous
diver- sity in terms of gender, age, race, ethnicity, sexual orientation, and inclusion
of other diverse groups
9. prejudice, preconceived opinion that is not based on reason or actual
diver- sity, experience, glass ceiling depicts seeing a goal but not able to reach
glass ceiling due to being a minority or a woman
effect
10. Shamrock Orga- operates with a core group of full-time long-term workers supported by
nization others who work on contracts and part time
11. free-agent people change jobs more often, and many work on independent
econ- omy contracts with a shifting mix of employers
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29
,MGT 420 Mid-Term Exam Study Guide questions wel
answered already passed
12. open system or- depends on constant interaction with the environment for survival
ganization
2/
29
,MGT 420 Mid-Term Exam Study Guide questions wel
answered already passed
13. Value Creation Performing activities that increase the value of goods or services to
consumers
14. Performance an output measure of task or goal accomplishment, rate of accomplishing
ef- goal
fectiveness
and
performance
ef- ficiency
top managers, middle managers, first-line managers
15. Levels of
Man-
agement
16. Accountability Willingness to take credit and blame for actions.
17. Quality of the overall quality of human experiences in the workplace
Work Life
(QWL)
view of organizations shows customers at the top being served by
18. upside-
workers who are supported by managers
down
pyramid
19. Four Functions of planning, organizing, leading, controlling
Management
20. Mintzberg's Man- interpersonal, informational, decisional
agerial Roles
21. Katz's 22. classical man- agement ap- proach
Essential
Managerial 23. Scientific Man- agement
Skills
3/
29
answered already passed
1. intellectual the collective brainpower or shared knowledge of a workforce
capi- tal
2. knowledge individuals valued for their ability to interpret and analyze information
work- ers
3. Tech IQ the ability to use technology and to stay updated as technology continues
to evolve
4. Globalization Actions or processes that involve the entire world and result in making
something worldwide in scope.
5. job migration occurs when global outsourcing shifts jobs from one country to another
6. Ethics the principles of right and wrong that guide an individual in making
decisions
7. Corporate the system of governing a company so that the interests of corporate
Gover- nance owners and other stakeholders are protected
8. workforce the concept that organizations are becoming more heterogeneous
diver- sity in terms of gender, age, race, ethnicity, sexual orientation, and inclusion
of other diverse groups
9. prejudice, preconceived opinion that is not based on reason or actual
diver- sity, experience, glass ceiling depicts seeing a goal but not able to reach
glass ceiling due to being a minority or a woman
effect
10. Shamrock Orga- operates with a core group of full-time long-term workers supported by
nization others who work on contracts and part time
11. free-agent people change jobs more often, and many work on independent
econ- omy contracts with a shifting mix of employers
1/
29
,MGT 420 Mid-Term Exam Study Guide questions wel
answered already passed
12. open system or- depends on constant interaction with the environment for survival
ganization
2/
29
,MGT 420 Mid-Term Exam Study Guide questions wel
answered already passed
13. Value Creation Performing activities that increase the value of goods or services to
consumers
14. Performance an output measure of task or goal accomplishment, rate of accomplishing
ef- goal
fectiveness
and
performance
ef- ficiency
top managers, middle managers, first-line managers
15. Levels of
Man-
agement
16. Accountability Willingness to take credit and blame for actions.
17. Quality of the overall quality of human experiences in the workplace
Work Life
(QWL)
view of organizations shows customers at the top being served by
18. upside-
workers who are supported by managers
down
pyramid
19. Four Functions of planning, organizing, leading, controlling
Management
20. Mintzberg's Man- interpersonal, informational, decisional
agerial Roles
21. Katz's 22. classical man- agement ap- proach
Essential
Managerial 23. Scientific Man- agement
Skills
3/
29
