LSUS 704 Module 4 Solved 100% Correct
2 ways the hallways of an organization can encourage interaction - ANSWER-1. takes
away some of the sense of hierarchy
2. invites multiple perspectives
4 of the most important purposes of interactive communication - ANSWER-1. task
coordination
2. problem solving
3. information sharing
4. conflict resolution
4 operational criteria to be included in POB - ANSWER-1. based on theory and
research
2. valid measures
3. state-like (open to development)
4. managed for performance improvement
4 social decision schemes - ANSWER-1. the majority-wins
2. the truth-wins
3. the two-thirds majority
4. the first-shift rule
Ann Masten 3 factors influence resiliency - ANSWER-1. assets
2. risk
3. adaptational processes
Bandura and self-efficacy - ANSWER-argues that it represents a task and situation
specific cognition
Banduras 3 areas of training and development - ANSWER-1. Guided Mastery: modeling
2. Cognitive mastery modeling
3. Development of self-regulatory competencies
Barbra Fredrickson "Broaden and Build Theory" - ANSWER-says that experiencing
positive emotions broadens and builds knowledge to become more effective overall
Biswas-Diener on happiness - ANSWER-1. happiness is a process not a place
2. there is an optimal level of happiness
3. happiness is related to health & longevity, relationships, and effectiveness at work
characteristics of effective and ineffective feedback - ANSWER-1. intention
2. specificity
3. description
4. usefulness
2 ways the hallways of an organization can encourage interaction - ANSWER-1. takes
away some of the sense of hierarchy
2. invites multiple perspectives
4 of the most important purposes of interactive communication - ANSWER-1. task
coordination
2. problem solving
3. information sharing
4. conflict resolution
4 operational criteria to be included in POB - ANSWER-1. based on theory and
research
2. valid measures
3. state-like (open to development)
4. managed for performance improvement
4 social decision schemes - ANSWER-1. the majority-wins
2. the truth-wins
3. the two-thirds majority
4. the first-shift rule
Ann Masten 3 factors influence resiliency - ANSWER-1. assets
2. risk
3. adaptational processes
Bandura and self-efficacy - ANSWER-argues that it represents a task and situation
specific cognition
Banduras 3 areas of training and development - ANSWER-1. Guided Mastery: modeling
2. Cognitive mastery modeling
3. Development of self-regulatory competencies
Barbra Fredrickson "Broaden and Build Theory" - ANSWER-says that experiencing
positive emotions broadens and builds knowledge to become more effective overall
Biswas-Diener on happiness - ANSWER-1. happiness is a process not a place
2. there is an optimal level of happiness
3. happiness is related to health & longevity, relationships, and effectiveness at work
characteristics of effective and ineffective feedback - ANSWER-1. intention
2. specificity
3. description
4. usefulness
