SCO 3001 Exam 3 Questions With 100% Verified
Answers!!
Supply Chain Management
includes all production, storage, and movement of raw materials, work-in-process inventory,
information, and finished goods from point-of-origin to point-of-consumption
Operations Function
responsible for producing and delivering goods and services of value to customers of the
organization
Operations Managers
make decisions to manage the transformation process that converts inputs into desired finished
goods or services
4 major decision-making areas
Process, Quality, Capacity, and Inventory
Major functional areas in organizations
Operations, marketing, finance
Key points in OM Definition
Decisions, function, process
Process
Planning and controlling the transformation process and its interfaces (internal/external)
Quality is defined by...
the customer
Definition of Supply Chain
,Network of manufacturing and service operations that supply one another
From raw materials through manufacturing to distributor to the end consumer
Flows of materials, money, and information
Contingencies
Decisions related to process, quality, capacity, inventory must account for upstream suppliers,
downstream customers, other functions, support functions, situations, conditions, and many
others
Support functions
HR, info systems, accounting
Cross-Functional Decision Making
Fabrication
making the parts
Assembly
putting the parts together
Operations as a Process
Energy, material, labor, capital, information -> transformation (conversion) process:
transformation fabrication, transformation assembly -> goods or services
Operations Strategy
a consistent pattern of business decisions for the transformation system and associated supply
chain that are linked to the business strategy and other functional strategies, leading to a
competitive advantage for the firm
Strategy Framework
Corporate Strategy -> Business Strategy -> Operations Strategy: Mission (internal analysis),
Objectives, Strategic Decisions (external analysis), Distinctive Competence -> Consistent Patter
of Decisions -> Results
, 4 Operations Strategic Objectives
Cost
Quality
Delivery
Flexibility
Performance Quality
higher end, special features, better than average/ordinary
Supply Chain Strategies
Imitative products
Innovative products
Imitative products
predictable demand
efficient, low-cost supply chain
Innovative Products
unpredictable demand
flexible, fast supply chain
Qualifiers
why customers consider the product/service
Winners
why customers choose the product/service
Sustainability
minimizing or eliminating environmental impact of operations
The "greening" of operations
Product development, sourcing, manufacturing, packaging, distribution, transportation, services,
end-of-life management (recycling)
Answers!!
Supply Chain Management
includes all production, storage, and movement of raw materials, work-in-process inventory,
information, and finished goods from point-of-origin to point-of-consumption
Operations Function
responsible for producing and delivering goods and services of value to customers of the
organization
Operations Managers
make decisions to manage the transformation process that converts inputs into desired finished
goods or services
4 major decision-making areas
Process, Quality, Capacity, and Inventory
Major functional areas in organizations
Operations, marketing, finance
Key points in OM Definition
Decisions, function, process
Process
Planning and controlling the transformation process and its interfaces (internal/external)
Quality is defined by...
the customer
Definition of Supply Chain
,Network of manufacturing and service operations that supply one another
From raw materials through manufacturing to distributor to the end consumer
Flows of materials, money, and information
Contingencies
Decisions related to process, quality, capacity, inventory must account for upstream suppliers,
downstream customers, other functions, support functions, situations, conditions, and many
others
Support functions
HR, info systems, accounting
Cross-Functional Decision Making
Fabrication
making the parts
Assembly
putting the parts together
Operations as a Process
Energy, material, labor, capital, information -> transformation (conversion) process:
transformation fabrication, transformation assembly -> goods or services
Operations Strategy
a consistent pattern of business decisions for the transformation system and associated supply
chain that are linked to the business strategy and other functional strategies, leading to a
competitive advantage for the firm
Strategy Framework
Corporate Strategy -> Business Strategy -> Operations Strategy: Mission (internal analysis),
Objectives, Strategic Decisions (external analysis), Distinctive Competence -> Consistent Patter
of Decisions -> Results
, 4 Operations Strategic Objectives
Cost
Quality
Delivery
Flexibility
Performance Quality
higher end, special features, better than average/ordinary
Supply Chain Strategies
Imitative products
Innovative products
Imitative products
predictable demand
efficient, low-cost supply chain
Innovative Products
unpredictable demand
flexible, fast supply chain
Qualifiers
why customers consider the product/service
Winners
why customers choose the product/service
Sustainability
minimizing or eliminating environmental impact of operations
The "greening" of operations
Product development, sourcing, manufacturing, packaging, distribution, transportation, services,
end-of-life management (recycling)
