MBA 704 Module 2 Solved 100% Correct
achievement and recognition, status and respect, freedom and control, power -
ANSWER-Money is associated with the 4 important symbolic attributes for which
humans strive;
1.
2.
3.
4.
adaptive - ANSWER-Taken to a more individual employee, organizational behavior
level, the ____ learning environment would be associated with employees' reacting to
environmental changes with routine, standard responses that often results in only short-
run solutions.
adaptive, environmental changes - ANSWER-___ or simpler learning is only the 1st
stage of the learning organization, adapting to ____
Banks, insurance firms, old-line manufacturing companies made many changes
-implemented total quality management
-benchmarking
-Lean Six Sigma
-customer service
-B2B (business to business)
Despite the popularity and general success of these efforts to change customer
expectations for quality and service, organizations have still struggled with their basic
assumptions, cultural values, and structure.
adaptive, generative - ANSWER-Peter Senge portrayed open and closed loop from a
systems theory perspective and made the important distinction between ____ and ____
learning.
agency theory - ANSWER-An important perspective on money as a reward if provided
by ___, a widely recognized finance and economics approach to understanding
behavior by individuals and groups both inside and outside the corporation
-Draws it name from the fact that people who are in control of large corporations are
seldom the owners; rather, in almost every case, they are agents who are responsible
for representing the interests of the owner.s
all-inclusive - ANSWER-The 6 characteristics of culture are not intended to be ____
Argyris, Senge - ANSWER-The theoretical foundation largely provided by
--_____ (double-loop learning)
,--_____ (generative learning)
base, entry - ANSWER-___ Pay Approach:
-wages and salaries is the amount of money that an individual is paid on an hourly,
weekly, monthly, or annual basis
-Often determined by market conditions
-Most competitive at the ___ level and are often less competitive afterward
base, merit - ANSWER-Traditionally, organizations have used two methods of
administering pay:
1. ____ pay
2. ____ pay
benefits - ANSWER-__- are the third component of organizational reward systems after
base pay and rewards
bonuses - ANSWER-Another common form of individual incentive pay is _____
Most companies are moving to pay based on performance rather than fixed pay
increases
broadbanding - ANSWER-____
-Has more to do with the design of the pay plan than do the others.
-Formally defined as a compensation strategy, it is the practice of collapsing the
traditional large number of salary levels into a small number of salary grades with broad
pay ranges.
-Sends a strong message that the organization is serious about change and flexibility,
not only in the structural and operational processes but also in its reward system.
-Puts its money where its mouth is.
change - ANSWER-Organizations must have a culture that learns and anticipates ____
-New product development
-Advanced information technology
-Economy
Are all changing so rapidly that any examples would soon be out of date.
Chester Barnard, analytical, communicate - ANSWER-The real break with classical
thinking of an organizational structure is generally recognized to be the work of ____.
He defined a formal organization as a system of consciously coordinated activities of
two or more persons.
People, not boxes on an organization chart, make up a formal organization.
, Critical of the classical theory due to being too descriptive and superficial. Dissatisfied
with the classical bureaucratic view that authority should come from the top down.
Used a more ___ approach, took an opposite viewpoint. Maintained that authority really
should come from the bottom up, rather than top-down bureaucratic approach.
Stressed cooperative aspects of organizations. Reflects the importance that he attached
to the human element in organization structure and analysis. The existence of a
cooperative system is contingent on the human participants' ability to ____ and their
willingness to serve and strive toward a common purpose. Under this premise, the
human being plays the most important role in the creation and perpetuation of ___
organizations.
classical - ANSWER-Some organization theorists argue that the ____ hierarchical,
bureaucratic theory of organizations was mistranslated and really was not meant to be
an ideal type of structure
cognitions, behavior - ANSWER-The organization design and culture are dominant
environmental factors that interact with the personal ___ and ____
communication, compensation, performance, ceremonies, best practices, steps, new,
ideas - ANSWER-Ways recognition can lead to enhanced performance and loyalty
1. Work/Family responsibilities and when organization helps deal with these obligations,
loyalty increases
2. recognizing creativity
Steps such as the following need to be set up to effectively manage a formal/informal
recognition program
1. When introducing new recognition procedures and programs, take advantage of all
____tools including Intranet and other knowledge-sharing network -let everyone know
what's going on.
2. Educate managers so that they use recognition as part of the total ____ package
3. Make recognition part of the ___ management process, so that everyone begins to
use it.
4. Have site-specific recognition _____ that are featured in the company's
communication outlets such as the weekly newsletter and the bimonthly magazine
5. Publicize the ____of employees, so that everyone knows some of the things they can
do in order to earn recognition
6. Let everyone know the ___ that the best managers are taking to use recognition
effectively
7. Continually review the recognition process in order to introduce ___ procedures and
programs and scrap those that are not working well
8. Solicit recognition ____ from both employees and managers, as they are the ones
who are most likely to know what works well - and what does not
achievement and recognition, status and respect, freedom and control, power -
ANSWER-Money is associated with the 4 important symbolic attributes for which
humans strive;
1.
2.
3.
4.
adaptive - ANSWER-Taken to a more individual employee, organizational behavior
level, the ____ learning environment would be associated with employees' reacting to
environmental changes with routine, standard responses that often results in only short-
run solutions.
adaptive, environmental changes - ANSWER-___ or simpler learning is only the 1st
stage of the learning organization, adapting to ____
Banks, insurance firms, old-line manufacturing companies made many changes
-implemented total quality management
-benchmarking
-Lean Six Sigma
-customer service
-B2B (business to business)
Despite the popularity and general success of these efforts to change customer
expectations for quality and service, organizations have still struggled with their basic
assumptions, cultural values, and structure.
adaptive, generative - ANSWER-Peter Senge portrayed open and closed loop from a
systems theory perspective and made the important distinction between ____ and ____
learning.
agency theory - ANSWER-An important perspective on money as a reward if provided
by ___, a widely recognized finance and economics approach to understanding
behavior by individuals and groups both inside and outside the corporation
-Draws it name from the fact that people who are in control of large corporations are
seldom the owners; rather, in almost every case, they are agents who are responsible
for representing the interests of the owner.s
all-inclusive - ANSWER-The 6 characteristics of culture are not intended to be ____
Argyris, Senge - ANSWER-The theoretical foundation largely provided by
--_____ (double-loop learning)
,--_____ (generative learning)
base, entry - ANSWER-___ Pay Approach:
-wages and salaries is the amount of money that an individual is paid on an hourly,
weekly, monthly, or annual basis
-Often determined by market conditions
-Most competitive at the ___ level and are often less competitive afterward
base, merit - ANSWER-Traditionally, organizations have used two methods of
administering pay:
1. ____ pay
2. ____ pay
benefits - ANSWER-__- are the third component of organizational reward systems after
base pay and rewards
bonuses - ANSWER-Another common form of individual incentive pay is _____
Most companies are moving to pay based on performance rather than fixed pay
increases
broadbanding - ANSWER-____
-Has more to do with the design of the pay plan than do the others.
-Formally defined as a compensation strategy, it is the practice of collapsing the
traditional large number of salary levels into a small number of salary grades with broad
pay ranges.
-Sends a strong message that the organization is serious about change and flexibility,
not only in the structural and operational processes but also in its reward system.
-Puts its money where its mouth is.
change - ANSWER-Organizations must have a culture that learns and anticipates ____
-New product development
-Advanced information technology
-Economy
Are all changing so rapidly that any examples would soon be out of date.
Chester Barnard, analytical, communicate - ANSWER-The real break with classical
thinking of an organizational structure is generally recognized to be the work of ____.
He defined a formal organization as a system of consciously coordinated activities of
two or more persons.
People, not boxes on an organization chart, make up a formal organization.
, Critical of the classical theory due to being too descriptive and superficial. Dissatisfied
with the classical bureaucratic view that authority should come from the top down.
Used a more ___ approach, took an opposite viewpoint. Maintained that authority really
should come from the bottom up, rather than top-down bureaucratic approach.
Stressed cooperative aspects of organizations. Reflects the importance that he attached
to the human element in organization structure and analysis. The existence of a
cooperative system is contingent on the human participants' ability to ____ and their
willingness to serve and strive toward a common purpose. Under this premise, the
human being plays the most important role in the creation and perpetuation of ___
organizations.
classical - ANSWER-Some organization theorists argue that the ____ hierarchical,
bureaucratic theory of organizations was mistranslated and really was not meant to be
an ideal type of structure
cognitions, behavior - ANSWER-The organization design and culture are dominant
environmental factors that interact with the personal ___ and ____
communication, compensation, performance, ceremonies, best practices, steps, new,
ideas - ANSWER-Ways recognition can lead to enhanced performance and loyalty
1. Work/Family responsibilities and when organization helps deal with these obligations,
loyalty increases
2. recognizing creativity
Steps such as the following need to be set up to effectively manage a formal/informal
recognition program
1. When introducing new recognition procedures and programs, take advantage of all
____tools including Intranet and other knowledge-sharing network -let everyone know
what's going on.
2. Educate managers so that they use recognition as part of the total ____ package
3. Make recognition part of the ___ management process, so that everyone begins to
use it.
4. Have site-specific recognition _____ that are featured in the company's
communication outlets such as the weekly newsletter and the bimonthly magazine
5. Publicize the ____of employees, so that everyone knows some of the things they can
do in order to earn recognition
6. Let everyone know the ___ that the best managers are taking to use recognition
effectively
7. Continually review the recognition process in order to introduce ___ procedures and
programs and scrap those that are not working well
8. Solicit recognition ____ from both employees and managers, as they are the ones
who are most likely to know what works well - and what does not
