WVU BCOR 370 FINAL EXAM QUESTIONS AND
ANSWERS 2024/2025 LATEST UPDATED A COMPLETE
EXAM SOLUTION ALL ANSWERS CORRECT DETAILED
GRADED A+ FOR SUCCESS
Characteristics of effective teams - CORRECT ANSWERS clear unity of purpose
self-conscious
clear & demanding goals
informal, comfortable, relaxed
extensive participation in discussions
freedom to express ideas
disagreement is viewed as good
general agreement on decisions
everyone carries their weight
frequent constructive criticism
shared leadership
Characteristics of groupthink - CORRECT ANSWERS social pressure against divergent
views
self-censorship of ideas
illusion of invulnerability
striving for illusion of unanimity
stereotyped views of enemies
illusion of morality
Characteristics of teamthink - CORRECT ANSWERS encourages divergent views
open expression of ideas
awareness of limitations
recognition of individual opinions
,WVU BCOR 370 FINAL EXAM QUESTIONS AND
ANSWERS 2024/2025 LATEST UPDATED A COMPLETE
EXAM SOLUTION ALL ANSWERS CORRECT DETAILED
GRADED A+ FOR SUCCESS
utilization of non-stereotypical views
recognition of ethical consequences
Communication - CORRECT ANSWERS process in which a sender encodes a message,
then a receiver decodes it into something meaningful, and responds with feedback
nonverbal communication - CORRECT ANSWERS facial expressions, tone of voice,
gestures, body movements
percent of verbal communications - CORRECT ANSWERS 7%
percent of vocal communication - CORRECT ANSWERS 38%
percent of facial communication - CORRECT ANSWERS 55%
barriers to communication - CORRECT ANSWERS differing perceptions
language differences
noise
conflicting nonverbal cues
poor listening
conflict - CORRECT ANSWERS real or perceived differences in interest between 2 or more
people, groups, or organizations
, WVU BCOR 370 FINAL EXAM QUESTIONS AND
ANSWERS 2024/2025 LATEST UPDATED A COMPLETE
EXAM SOLUTION ALL ANSWERS CORRECT DETAILED
GRADED A+ FOR SUCCESS
traditional view of conflict - CORRECT ANSWERS view that conflict is bad and should be
avoided
human relations view of conflict - CORRECT ANSWERS view that conflict is inevitable and
we should accept it
interactionist view of conflict - CORRECT ANSWERS view that some conflict can be
helpful and we should encourage it
noise - CORRECT ANSWERS anything that hampers communication between sender and
receiver
task conflict - CORRECT ANSWERS can be beneficial
relationship conflict - CORRECT ANSWERS always bad and will nullify possible positive
effects of task
styles of handling conflict - CORRECT ANSWERS avoid
accomodate
compete
compromise
collaborate
Negotiation should... - CORRECT ANSWERS 1. produce a wise agreement
2. be efficient
ANSWERS 2024/2025 LATEST UPDATED A COMPLETE
EXAM SOLUTION ALL ANSWERS CORRECT DETAILED
GRADED A+ FOR SUCCESS
Characteristics of effective teams - CORRECT ANSWERS clear unity of purpose
self-conscious
clear & demanding goals
informal, comfortable, relaxed
extensive participation in discussions
freedom to express ideas
disagreement is viewed as good
general agreement on decisions
everyone carries their weight
frequent constructive criticism
shared leadership
Characteristics of groupthink - CORRECT ANSWERS social pressure against divergent
views
self-censorship of ideas
illusion of invulnerability
striving for illusion of unanimity
stereotyped views of enemies
illusion of morality
Characteristics of teamthink - CORRECT ANSWERS encourages divergent views
open expression of ideas
awareness of limitations
recognition of individual opinions
,WVU BCOR 370 FINAL EXAM QUESTIONS AND
ANSWERS 2024/2025 LATEST UPDATED A COMPLETE
EXAM SOLUTION ALL ANSWERS CORRECT DETAILED
GRADED A+ FOR SUCCESS
utilization of non-stereotypical views
recognition of ethical consequences
Communication - CORRECT ANSWERS process in which a sender encodes a message,
then a receiver decodes it into something meaningful, and responds with feedback
nonverbal communication - CORRECT ANSWERS facial expressions, tone of voice,
gestures, body movements
percent of verbal communications - CORRECT ANSWERS 7%
percent of vocal communication - CORRECT ANSWERS 38%
percent of facial communication - CORRECT ANSWERS 55%
barriers to communication - CORRECT ANSWERS differing perceptions
language differences
noise
conflicting nonverbal cues
poor listening
conflict - CORRECT ANSWERS real or perceived differences in interest between 2 or more
people, groups, or organizations
, WVU BCOR 370 FINAL EXAM QUESTIONS AND
ANSWERS 2024/2025 LATEST UPDATED A COMPLETE
EXAM SOLUTION ALL ANSWERS CORRECT DETAILED
GRADED A+ FOR SUCCESS
traditional view of conflict - CORRECT ANSWERS view that conflict is bad and should be
avoided
human relations view of conflict - CORRECT ANSWERS view that conflict is inevitable and
we should accept it
interactionist view of conflict - CORRECT ANSWERS view that some conflict can be
helpful and we should encourage it
noise - CORRECT ANSWERS anything that hampers communication between sender and
receiver
task conflict - CORRECT ANSWERS can be beneficial
relationship conflict - CORRECT ANSWERS always bad and will nullify possible positive
effects of task
styles of handling conflict - CORRECT ANSWERS avoid
accomodate
compete
compromise
collaborate
Negotiation should... - CORRECT ANSWERS 1. produce a wise agreement
2. be efficient
